**Careline (EAP) Advisor**

Our client is a growing dynamic integrated healthcare business which is further developing their psychological support services. As a business they want to make a real difference which is why they employ a multidisciplinary team to help employees and their families address the multifactorial issues associated with psychological distress. Therefore as a Careline Advisor you will also have access to exercise specialists, physiologists, nutritionists, nurses, case managers and physiotherapists to help the person understand and engage in a proactive self-help programme.

Our client is looking for individuals who share their vision and also who are willing to help clients address the broader work and life stressors and how to address them.

Key Responsibilities:

- Responding to inbound telephone queries offering advice and support to a range of issues
- Conduct assessments via telephone-based interventions and produce tailored action plans to support Customers.
- Provide timely concise and well written reports that provide the right balance of recommendations for the organisation.
- Support other case managers and provide specialist advice to complex cases.

Please note this role is office based in Tewkesbury, Gloucestershire. Hours are full time, office hours (not evenings or weekends.) Salary £25/35K depending on experience.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£35,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Tewkesbury, Gloucestershire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- CBT or Counselling: 1 year (required)

Work Location: In person

Reference ID: eapfeb23