Administrator Apprentice

Stennack Homecare is a respected Domiciliary Care provider based in Portreath and covering surrounding areas. Our **ethos is to provide a high standard of person-centred care to the people residing in the county of Cornwall, within their own homes. At Stennack Homecare Limited, we believe the only way to get through the current challenges that the care system is facing, is to work in partnership and support the community in building the care industry up.**

To work alongside the Management Team of Stennack Homecare in small office supporting to Maintain up-to-date, correct, and accurate training records.
- Booking classrooms or other appropriate venues and ensuring that they are properly set up
- Overseeing the preparation and dissemination of materials such as instructional notes, feedback forms, and so on
- Serving as a bridge or a point of contact for vendors and participants
- telephone calls and taking messages.
- Handling and resolving issues as they arise
- Gathering, filing, and submitting reports as they come up on site
- General office administration details.
- Working as a Team

Arrive and check any outstanding tasks that have been set by the management Team.

Calls and respond to any messages.

Update - audit care notes.

At the end of the course, you will be completely employable with the following components achieved
- Level 2 BTEC Customer Services Diploma
- DHCT’s Work Skills in the Health Sector research module
- Minimum of Level 1 English & maths and attempt Level 2 English & maths

All apprentices must undertake an independent end-point assessment which is a holistic assessment of the knowledge, skills and behaviours that have been learnt throughout the apprenticeship. The purpose of the assessment is to make sure the apprentice meets the standard set by employers and are fully competent in the occupation.

All components are delivered together within the workplace being supported throughout with a personal tutor.

**Salary**: From £6.50 per hour

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person