Internal Sales Representative

2 months ago

Birmingham, United Kingdom Air Liquide UK Full time

We are looking for an experienced Internal Sales Representative to join us at Energas (an Air Liquide entity) to be a key team player responsible for all of our customers needs and to deliver outstanding customer experience.

**How you'll make an impact**:

- Take and process sales orders from customers
- Delivery of goods to customers
- Picking & packing orders
- Process and record goods in accurately
- Store and organise warehouse stock and arrange in store merchandise
- Be responsible for effecting an efficient and satisfactory delivery service to internal (branch) customers and external customers
- Maintain the branch price file, office catalogue library and product literature
- Promote and actively ensure the cleanliness and tidiness of the office, stores and trade counter
- Goods purchasing under the direction of the Branch Manager
- Process cash and card payments over the counter securely and responsibly
- Take initiative by informing regular customers of new products or services and price changes
- Listen to and resolve customers' complaints regarding products or services
- Answer customers' questions about merchandise and advise customers on merchandise selection
- Be instrumental in accurate and timely stock counts
- Answer telephones to provide information and receive orders
- Provide information about items, such as availability, operation or description

**We'd love to hear from you if you have**:

- A full, clean UK driving licence - including a valid forklift licence
- Previous experience within a warehouse role
- Demonstrated ability of working within a fast paced environment, maintaining high levels of customer service
- Knowledge of engineering and welding processes and requirements is advantageous but not essential as full training will be given
- A working knowledge of the health and safety requirements of the HASAW Act

Knowledge of ISO9002 is desirable but not essential as training will be given

**Additional Information**

Location: Middlesbrough

**Salary**: £23,000 per annum dependent on experience - Extended parental support leave, open to discussing flexible working, mentoring schemes, perks at work, dedicated talent development team to help your career progress, generous pension scheme, mental health wellbeing ambassador support

Hours of Work: Monday 7.30am to 5pm/ Tues to Fri 8am to 5pm (40.5 hours per week)

**Why work for us?**

Air Liquide is a global leader in the gas industry not by chance, but through our constant advances in the technological field. So when it comes to recruiting great people to join our business we take it seriously. We believe our talented people and their passion for our business is what brings success to our group.

Working at Air Liquide UK means having opportunities to evolve in an environment that actively promotes and encourages our people. We recognise expertise and offer genuine opportunities that provides our colleagues with autonomy and accountability. We believe our people are the cornerstone of our company, we care about the development and growth of our people and teams as much as the development and growth of our business.

Gender diversity is a source of value and competitive advantage, along with other forms of diversity like nationality, age, educational background. Such diversity makes us a stronger and more successful company.

**Salary**: £22,000.00-£23,000.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme
- Private medical insurance

Schedule:

- Monday to Friday

Work Location: In person

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