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Account Manager

4 months ago


Redditch, United Kingdom Utility People Full time

**Ref: 14105**

**Role: Account Manager (Fixed or Flex procurement)**

**Location: Redditch (Hybrid ? 3 days in the office and 2 from home)**

**Salary: up to £35K DOE**

**Summary**:
**Key responsibilities**:

- Tendering, analysis and negotiation of portfolio supply contracts for customers
- Advise customers on all aspects of energy contracts, and consumption
- Take ownership of discussions with the customer on our recommended contract options
- Liaise with their customer and coordinate their supply and contractual renewal
- To identify opportunities for additional products and services to their existing customer base and upsell
- To manage the tendering for any contracts required by customers that do not fit into standard fixed/flex, gas or electricity tendering ? this may include support of other teams within the business who complete the procurement of alternative fuels (e.g.oil, LPG) or assisting customers with overseas contracts where possible
- To maintain a good working knowledge of the most recent Gas/Electricity/Oil/Coal and Carbon market movements creating a commercial relationship that customers consider a partnership
- To record and report supplier feedback to the line manager to assist supplier analysis and improve supplier review process
- Maintain, build and strengthen professional relationships with colleagues, suppliers and customers
- Ensure that your Team Manager and the relevant Business Development Manager is kept up to date at all times, referring issues and potential risks to customer relationships

**Skills and experience required**:

- Minimum of 12 months working with fixed or flexible energy contracts
- Experience in building strong working relationships with contacts at all levels, including senior executives
- Comfortable having commercial and upsell conversations with customers
- Commercially minded with the ability to focus on high quality and business profit
- Enthusiastic and well driven, able to achieve deadlines