Euc Deskside Engineer

6 days ago

Stevenage, United Kingdom Concept Resourcing Full time

EUC Deskside Engineer / IT Support / 2nd line / End User Computing / Desktop / Microsoft Operating Systems / Office365 / Hardware / Software

Title - EUC Deskside Engineer

Salary - £25,00 - £30,000

Location - Stevenage

Shifts - Monday
- Friday, 9am-5:30pm

Concept Resourcing are working with a market leading IT Managed Service Provider, recruiting an EUC Deskside Engineer to be based onsite at one of their major customer locations. We are looking for someone with a solid understanding of IT hardware and operatingsystems, with excellent customer service and communication skills.

The ability to go through high level security clearance for this position is a necessity.

**The Role**
- Take ownership and manage user requests and incidents
- Provide 2nd line support for software and hardware faults
- Hardware installs and deployment projects
- Software installation and remediation
- Decommissioning of IT equipment
- Troubleshoot user issues
- Strong understanding of Microsoft desktop operating systems
- Excellent customer facing skills
- Previous experience in a deskside or EUC engineer or similar capacity
- Able to work independently
- Good hardware breakfix knowledge
- ITIL awareness

EUC Deskside Engineer / IT Support / 2nd line / End User Computing / Desktop / Microsoft Operating Systems / Office365 / Hardware / Software

EUC Deskside Engineer / IT Support / 2nd line / End User Computing / Desktop / Microsoft Operating Systems / Office365 / Hardware / Software

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