Project Support

2 weeks ago

London, United Kingdom ISS Facility Services Full time

**Contract: Banking**

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**Location: London**

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**Hours of work: 40**

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**Contract Type: Permanent**

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**Join ISS, the global leader in facility services, and be part of our mission to become the world's premier service organisation. We are currently seeking a highly motivated and skilled Project Support & PMO Coordinator to play a pivotal role in empowering our customers and driving service performance.**

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**As the Project Support & PMO Coordinator, you will have the exciting opportunity to contribute to the success of our clients’ International Contract, one of our prominent projects in the UK.**

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**Additionally, you will be involved in managing our extensive portfolio across EMEA and APAC regions, ensuring seamless PMO delivery, exceptional project support, and efficient occupancy management. This is a key position where you will collaborate with FM partners and supply chain stakeholders to enable the flawless execution of facility management services in various countries.**

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**In this role, you will utilise your exceptional organisational skills, attention to detail, and ability to thrive in a dynamic environment. You will play a vital role in empowering our people, facilitating their purpose, and ultimately helping us achieve our goal of becoming the world's greatest service organisation.**

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**Join our passionate and dedicated team at ISS, and together we will revolutionise the way facility services are delivered worldwide.**

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**Key Responsibilities**

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- **To assist the contract delivery of Occupancy Management and projects to driving excellence in performance, compliance, conformance and continuous improvement across both the Domestic and International Portfolio**:

- **Lead with a partnership vision focused on delivering best value to all Stakeholders supporting, implementing and contributing to the strategic gaols of the organisation across its real estate platform internationally**:

- **To be ‘the face’ of Occupancy Management within these locations, taking control and ownership of all FM Occupancy related activity, acting as an agent and representative of the Client’s Estates team**:

- **To ensure compliance with Contract Deliverables, Performance, KPIs, Reporting and shared objectives with the client team**
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- **To have a thorough knowledge of the Estate, Locations and buildings within the office environments domestically and internationally**:

- **To be the point of contact and escalation for ISS across the Occupancy provision**
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- **Support Project Managers as required with Facilities related projects both domestically and internationally, such as raising purchase orders, process invoices, carry out vendor due diligence checks, assist in updating Projects reporting material, etc**
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**Professional and Personal Competencies/Qualifications**

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- **Degree Qualified or job holder to be educated to at least HNC, NVQ level 4 or equivalent full technical standard.**:

- **CAD certification/qualification - can provide training**
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- **Knowledge of key operational procedures, e.g., project road maps, planned maintenance systems, Quality and Health & Safety**
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- **Experience in project support, project execution, risk management and general real estate activities within an integrated FM environment**
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- **Demonstrable experience working internationally or within an international/Global Key Account**
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- **Experience in Project Execution, Risk Management and General Real Estate Activities**
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- **Extensive IFS experience with Critical Environments within a Financial Services Environment**
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- **Prior client facing and senior stakeholder management experience**
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- **Evidence of strong understanding of the importance of process and control within Commercial Environment**
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**The Company**

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**ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.**

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**Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.**

**We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace**

**ISS is proud to be a diverse and inclusive employer.**

**ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationali

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