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Trainee - Housing Need Officer

2 months ago

Edgware, United Kingdom Tate Full time

**Trainee - Housing Needs Officer**

**Office Based/ Hybrid**

**£25,198.47 per annum**

**12 Month Contract**

**Location - London, Colindale**

Tate are working with a leading London housing association to recruit for multiple trainee housing officers. We are looking for attentive individuals to come in and join a growing team with the vision to progress further to a fully qualified Housing Officer

**Overall Context of Role**

The key purpose of the role is to support households to make choices that helps them to prevent their homelessness or find alternative suitable accommodation. To assist the Housing Options Service in delivering its key objectives by providing high qualityhomelessness prevention advice and housing needs assessments.

**Key Responsibilities**
- To provide a high standard of housing advice, homelessness prevention and housing needs assessments to clients in need
- To contribute to service area objectives in providing and letting a good standard of accommodation to tenants and landlords
- To help maximise the income of households.
- Capturing and maintaining accurate case notes and accurate information on
- databases including the scanning and filing of documents.
- To detect and report any incidents of suspected fraud to the relevant senior officer and to liaise with other departments such as the councils Corporate Anti-Fraud
- Team (CAFT), Housing Benefit, Internal Audit and Legal
- To report incidents of suspected abuse or neglect of children or vulnerable adults to Social Care
- To follow safeguarding procedures and policies to ensure vulnerable children and adults with housing difficulties receive the right services at the right time, sometimes including attendance at case conferences.

**Skills and Experience Required**
- Working in a face-to-face customer focused environment
- Intermediate skills in the use of Outlook, Excel, Word and PowerPoint
- Strong numeracy skills
- Knowledge of housing legislation and guidance including homelessness and landlord and tenant law(Desirable)

Tate is acting as an Employment Business in relation to this vacancy.

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