Night Receptionist

4 months ago

Edinburgh, United Kingdom Courtyard Edinburgh Full time

**Night Receptionist**:
£23,150 per annum - £11.12 per hour + Benefits

Courtyard Edinburgh, Edinburgh EH1 3AF

**Why join us?**:

- Stays across the UK at employee rate (a HUGE discount)
- Discounted Friends and Family rates (that’ll make you really popular)
- 50% off food and beverage in our hotels
- A range of development and apprenticeship programmes
- We’re committed to your development and progression with lots of promotion opportunities
- You’ll get all meals on duty (because hard work is hungry work)
- Uniform provided
- We’re big on all things reward and recognition and celebrate success throughout the year
- Commitment to your health and well-being
- Flexible working arrangements
- Discounted use of leisure facilities
- Refer a Friend incentives to influence your earning potential.

**The Role**:
As ‘Night Receptionist’ you’ll be on the front line, delivering on our mission

You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.

**What you’ll be doing**:

- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Checking guest in and out, processing payments
- Good knowledge of the hotel facilities and services we offer
- Maximising revenue through upselling and room sales
- Assisting with completion of Night Audit
- Helping to maintain security & safety during night time hours
- Administration and Technology savvy
- Available to work when the team and customer needs you

**What’ll make you a great fit for us here at Valor**

At Valor Hospitality, we’re on a mission to redefine hospitality and to help our guests make memories that last a lifetime. Therefore, we need someone who can not only make a great first impression but a lasting one

As a Night receptionist, you’ll be the face of the hotel & the first point of contact for our guests. You’ll need to know our hotel like the back of your hand and have a skill for problem solving.

If your calling is customer service and you’re a wizard of welcomes, we’d love to hear from you

**What you’ll become a part of**:
Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.

Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo and Courtyard & AC by Marriott Hotels, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.

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