Hotel Administrator

**Hotel Administrator**

**Location: North Devon**

**Salary**: £12 per hour

**Hotel: Saunton Sands Hotel**

**Deadline to apply: 15th July 2024**

**Hours per week: 24 (over 4 days)**

As a Hotel Administrator you will be responsible for delivering good communication between the hotel and customers and the hotel departments, together with daily financial audits, banking and balancing. Work for Brend Collection and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Collection and paid holidays. Flexible working is available with various shifts including early mornings, evenings and weekends. This is a great opportunity to work for a successful local company in North Devon.

**What will I be doing?**
- Record and control hotel bookings with accuracy and effectiveness
- Completing day to day office administrative tasks including hotel banking, till resetting and processing express check outs
- Daily auditing transactions and chasing of outstanding accounts
- Friendly and professional customer service when dealing with customers as well as exceptional customer service skills
- Ensure workstation and office is tidy and equipment is in working order
- Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
- Assist other departments wherever necessary and maintain good working relationships

**What are we looking for?**

To successfully fill this role as Hotel Administrator at Saunton Sands Hotel, you should maintain the attitude, behaviours, skills, and values that follow:

- Polite and confident telephone manner
- Good numeracy and excel skills
- Good customer service
- Ability to work well in a team
- Be self motivated and have the ability to prioritise tasks independently

Although previous experience would be beneficial, it is not essential as full training will be provided.

**What’s in it for me?**

There’s plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Collection establishment as well as reduced accommodation rates. Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.

**What is it like to work for Brend Collection?**

Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all

**Job Types**: Part-time, Permanent

Pay: £12.00 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Language training provided

Work Location: In person

Reference ID: 247151INDSSH