Office Apprentice

3 months ago

Fleetwood, United Kingdom BES Utilities Full time

Are you currently considering where to start your career and would like a fun, team environment with excellent progression available to match the hard work you put in?

Due to an internal promotion from the apprenticeship programme, we have another fantastic opportunity for an Office Apprentice based in our offices in Fleetwood, Blackpool.

We are looking for an enthusiastic, organised and quick learner to join the dynamic team at BES Utilities for a long-term career with us

The Apprentice will be developing their customer contact skills with us to provide support to the departments in delivering a high quality, customer focused service.

**Our Company**:
BES Utilities are a UK based, independently owned group of companies, comprising of Business Energy Solutions Ltd and BES Commercial Electricity Ltd. With offices manned by local employees based in Fleetwood, Lancashire, BES Utilities aims to provide first rate utility services to businesses across the United Kingdom.

We care about customer service and at BES our customers come first. We aim to deliver gold plated service and resolve customer queries and/ or complaints at first point of contact. Our contact center's can be contacted at any time during business hours from 0830 to 1730 each Monday to Friday.

We have around 850+ members of staff and proud to be apart of a diverse group of businesses that are based on the Fylde Coast, Manchester, Dubai and South Africa.

**Main Responsibilities (but are not limited to)**:

- Provide various administrative support across the operations teams, including checking relevant in-boxes, filing, message-taking, sorting and distributing
- Working on our main reception desk and meet & greet our visitors at BES with professionalism and communicate effectively with the relevant department
- Carry out mail merge exercises and prepare welcome packs
- Schedule meeting rooms using the meeting room system
- Management and replenishment of the onsite vending machines
- Carry out regular stock takes
- Assist the teams at BES and provide support as required
- Sort & distribute post
- Order and distribute stationary
- Assist on the dialer system to external customers.

**Training and Development**:
You will be guided in your learning journey, helping develop your skills and industry knowledge. The company has successfully grown its work force through the Apprenticeship Scheme. Due to the nature of the apprenticeship full training and support will be provided over the 14-month course with the opportunity to further your career within the company afterwards.

**Requirement to be considered**:

- Minimum 5 GCSE’s (Grades 4 - 9) including Maths and English being essential
- As this is an apprenticeship no previous experience is required, however you will need to meet certain criteria in order to be eligible for the role
- Whether you have recently left school or college and are looking for your first step on the career ladder or even an alternative to further education an apprenticeship offers an excellent career path
- Previous experience in a sales / office / telephone-based role would be advantageous but not essential.

**Benefits**:

- Working hours - Monday to Friday
- Buy & Sell annual leave scheme
- Employee Assistance Programme (EAP)
- Access to Employee Health Scheme
- Career development
- Long Service Awards
- Employee Recognition Incentives
- Company events
- Career progression / promoting within
- Free tea & coffee
- Local discounts / benefits.

**What you need to do now**

**Be part of our future**

If you would love to join us as our new Office Apprentice, we encourage you to find out more.

**Job Types**: Full-time, Apprenticeship

Pay: £184.80 per week

**Benefits**:

- Company events
- Company pension

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

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