Host/hostess

6 months ago


Newbury, United Kingdom The Hare and Hounds Coaching Inn, Speen, Newbury, Berkshire Full time

Are you a people person with a welcoming smile that leaves a lasting impression? If so, we have the perfect opportunity for you We are looking for a Weekend Host & Receptionist to be the friendly face of our business and ensure our guests have a fantastic experience from the moment they walk in.

**Role Overview**:
As a Weekend Host & Receptionist, you'll be the first point of contact for our guests on Fridays, Saturdays, and Sundays from 9 am to 9 pm. Your warm and welcoming demeanor will set the tone for their experience, creating a positive and memorable atmosphere.

**Responsibilities**:

- Greet and welcome guests with a friendly smile, creating a positive and inviting atmosphere.
- Manage reservations and ensure smooth seating arrangements.
- Provide information about our services, menu, and any special promotions.
- Handle customer inquiries, feedback, and requests with professionalism and efficiency.
- Maintain a tidy and organized reception area.
- Collaborate with the team to ensure a seamless and enjoyable customer experience.

**Qualifications**:

- Excellent interpersonal and communication skills.
- A friendly and approachable demeanor.
- Customer service experience is a plus, but not required.
- Ability to handle busy periods and remain calm under pressure.
- Basic computer skills for managing reservations and guest information.

**Schedule**:
Friday, Saturday, Sunday
9 am to 9 pm

**Why Join Us**:

- Be the face of our business and create memorable experiences for our guests.
- Work in a dynamic and friendly team environment.
- Opportunity to grow and take on additional responsibilities.

**Salary**: £8.38-£12.00 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Every weekend

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (preferred)

Ability to Commute:

- Newbury (required)

Ability to Relocate:

- Newbury: Relocate before starting work (required)

Work Location: In person