Host/hostess
6 months ago
Are you a people person with a welcoming smile that leaves a lasting impression? If so, we have the perfect opportunity for you We are looking for a Weekend Host & Receptionist to be the friendly face of our business and ensure our guests have a fantastic experience from the moment they walk in.
**Role Overview**:
As a Weekend Host & Receptionist, you'll be the first point of contact for our guests on Fridays, Saturdays, and Sundays from 9 am to 9 pm. Your warm and welcoming demeanor will set the tone for their experience, creating a positive and memorable atmosphere.
**Responsibilities**:
- Greet and welcome guests with a friendly smile, creating a positive and inviting atmosphere.
- Manage reservations and ensure smooth seating arrangements.
- Provide information about our services, menu, and any special promotions.
- Handle customer inquiries, feedback, and requests with professionalism and efficiency.
- Maintain a tidy and organized reception area.
- Collaborate with the team to ensure a seamless and enjoyable customer experience.
**Qualifications**:
- Excellent interpersonal and communication skills.
- A friendly and approachable demeanor.
- Customer service experience is a plus, but not required.
- Ability to handle busy periods and remain calm under pressure.
- Basic computer skills for managing reservations and guest information.
**Schedule**:
Friday, Saturday, Sunday
9 am to 9 pm
**Why Join Us**:
- Be the face of our business and create memorable experiences for our guests.
- Work in a dynamic and friendly team environment.
- Opportunity to grow and take on additional responsibilities.
**Salary**: £8.38-£12.00 per hour
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- Every weekend
Supplemental pay types:
- Tips
**Experience**:
- Hospitality: 1 year (preferred)
Ability to Commute:
- Newbury (required)
Ability to Relocate:
- Newbury: Relocate before starting work (required)
Work Location: In person