Group 1 Volkswagen Lowestoft

2 months ago

Lowestoft, United Kingdom Volkswagen Apprenticeships Full time

Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.

The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.

The Service department is vital to the success of our business. Our Customer Service Assistants play a pivotal role in delighting our customers and encouraging their continued loyalty.

This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.

Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:

- Customer Service; Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
- Administration; Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
- Team work; Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
- Upselling; Promoting the sale of accessories and service plans

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.
- **Training provided**:_

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.

This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.
- **Qualifications received**_

On successful completion of the one-year programme you will receive the following:

- Level 2 Customer Service Practitioner Standard
- Brand specific certifications
- Scotland, Northern Ireland, Wales: Framework_
- Level 2 / Level 5 Customer Service Apprenticeship
- Brand Specific certifications
- **Desired skills**_

Our ideal Customer Service Assistant apprentice will be an outgoing, confident and approachable problem solver who can deliver excellent customer service.
- Enthusiasm and willingness to learn
- Teamwork
- Strong communication
- Customer Service
- Interest in vehicle engineering
- **Future prospects**_

Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.

Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is well worth considering the future opportunities that lay beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.
- **Minimum entry requirements**_

'Equivalent' grades include:

- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)

We accept predicted grades and conditional offers can be made based on predicted grades.
- **Please note**:_

Please do not contact the retailer directly. Inspiro Learning carry out the full recruitment service for this employer. If you have any questions, please contact us on 0800 587 3051.

**Job Types**: Full-time, Apprenticeship

**Salary**: From £211.00 per week

**Benefits**:

- Employee mentoring programme

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

  • Sales Progressor

    5 days ago

    Lowestoft, United Kingdom Group 1 Automotive Full time

    **Sales Progressor** **Overview** Our Group 1 Assured Lowestoft Retail Centre are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you’re as passionate about cars as we are then we'd love to welcome you to the team where you will be welcomed into a friendly team and be part of our exciting...

  • KS2/KS3 SEND 1:1 Tutor

    3 days ago

    Lowestoft, United Kingdom Ackerman Pierce Ltd Full time

    Ackerman Pierce work closely with County Councils and Schools to provide one to one tutoring for children waiting for school placements. The children we are looking to support have a range of additional complex needs and so we are seeking experienced SEN /HLTA's/tutors/teachers.We are currently recruiting for a KS2/3 Tutor to provide face to face provision...

  • Takeaway Assistant

    2 weeks ago

    Lowestoft, United Kingdom JOJO'S Lowestoft Ltd Full time

    Job Summary: We are seeking an organised individual to join our delivery hub in South Lowestoft. You will be responsible for the organising of the delivery tickets as they are received from customers, bagging orders, using a route planner to batch the tickets together via routes for the drivers. A good telephone manner to deal with customer queries and...

  • Dance Teacher

    3 weeks ago

    Lowestoft, United Kingdom Wayman Recruitment Group Full time

    Job DescriptionDance Teacher required to work on a full-time positionDance Teacher required to work within a Great School in LowestoftDance Teacher to join a highly successful and well-resourced DepartmentWayman Education is looking for a Lowestoft Teacher to work within a prestigious mixed school in Ipswich. The successful Lowestoft Teacher will be expected...

  • French Teacher

    1 month ago

    Lowestoft, United Kingdom Wayman Group Full time

    *French Teacher required to work on a full-time position*French Teacher required to work within a Great School in Lowestoft*French Teacher to join a highly successful and well-resourced DepartmentWayman Education is looking for a French Teacher to work within a prestigious mixed school in Lowestoft. The successful French Teacher will be expected to teach at...

  • History Teacher

    1 month ago

    Lowestoft, United Kingdom Wayman Group Full time

    *History Teacher required to work on a full-time position* History Teacher required to work within a Great School in Lowestoft* History Teacher to join a highly successful and well-resourced DepartmentWayman Education is looking for a History Teacher to work within a prestigious mixed school in Lowestoft. The successful History Teacher will be expected to...

  • Geography Teacher

    1 month ago

    Lowestoft, United Kingdom Wayman Group Full time

    *Geography Teacher required to work on a full-time position* Geography Teacher required to work within a Great School in Lowestoft* Geography Teacher to join a highly successful and well-resourced DepartmentWayman Education is looking for a Geography Teacher to work within a prestigious mixed school in Lowestoft. The successful Geography Teacher will be...

  • Science Teacher

    1 month ago

    Lowestoft, United Kingdom Wayman Group Full time

    *Science Teacher required to work on a full-time position* Science Teacher required to work within a Great School in Lowestoft* Science Teacher to join a highly successful and well-resourced DepartmentWayman Education is looking for a Science Teacher to work within a prestigious mixed school in Lowestoft. The successful Science Teacher will be expected to...

  • Drama Teacher

    1 month ago

    Lowestoft, United Kingdom Wayman Group Full time

    *Drama Teacher required to work on a full-time position*Drama Teacher required to work within a Great School in Lowestoft*Drama Teacher to join a highly successful and well-resourced DepartmentWayman Education is looking for a Drama Teacher to work within a prestigious mixed school in Lowestoft. The successful Drama Teacher will be expected to teach at KS3 &...

  • English Teacher

    1 month ago

    Lowestoft, United Kingdom Wayman Group Full time

    * English Teacher required to work on a full-time position* English Teacher required to work within a Great School in Lowestoft* English Teacher to join a highly successful and well-resourced DepartmentWayman Education is looking for a English Teacher to work within a prestigious mixed school in Lowestoft. The successful English Teacher will be expected to...

  • Maths Teacher

    1 month ago

    Lowestoft, United Kingdom Wayman Group Full time

    *Maths Teacher required to work on a full-time position* Maths Teacher required to work within a Great School in Lowestoft* Maths Teacher to join a highly successful and well-resourced DepartmentWayman Education is looking for a Maths Teacher to work within a prestigious mixed school in Lowestoft. The successful Maths Teacher will be expected to teach at KS3...

  • Art Teacher

    1 month ago

    Lowestoft, United Kingdom Wayman Group Full time

    *Art Teacher required to work on a full-time position*Art Teacher required to work within a Great School in Lowestoft*Art Teacher to join a highly successful and well-resourced DepartmentWayman Education is looking for a Art Teacher to work within a prestigious mixed school in Lowestoft. The successful Art Teacher will be expected to teach at KS3 & KS4. The...

  • Spanish Teacher

    1 month ago

    Lowestoft, United Kingdom Wayman Group Full time

    *Spanish Teacher required to work on a full-time position* Spanish Teacher required to work within a Great School in Lowestoft* Spanish Teacher to join a highly successful and well-resourced DepartmentWayman Education is looking for a Spanish Teacher to work within a prestigious mixed school in Lowestoft. The successful Spanish Teacher will be expected to...

  • ICT Teacher

    1 month ago

    Lowestoft, United Kingdom Wayman Group Full time

    *ICT Teacher required to work on a full-time position*ICT Teacher required to work within a Great School in Lowestoft*ICT Teacher to join a highly successful and well-resourced DepartmentWayman Education is looking for a ICT Teacher to work within a prestigious mixed school in Lowestoft. The successful ICT Teacher will be expected to teach at KS3 & KS4. The...

  • French Teacher

    4 weeks ago

    Lowestoft, United Kingdom Wayman Recruitment Group Full time

    French Teacher required to work on a full-time position French Teacher required to work within a Great School in Lowestoft French Teacher to join a highly successful and well-resourced Department Wayman Education is looking for a French Teacher to work within a prestigious mixed school in Lowestoft. The successful French Teacher will be expected to teach at...

  • ICT Teacher

    4 weeks ago

    Lowestoft, United Kingdom Wayman Recruitment Group Full time

    ICT Teacher required to work on a full-time position ICT Teacher required to work within a Great School in Lowestoft ICT Teacher to join a highly successful and well-resourced Department Wayman Education is looking for a ICT Teacher to work within a prestigious mixed school in Lowestoft. The successful ICT Teacher will be expected to teach at KS3 & KS4. The...

  • Art Teacher

    4 weeks ago

    Lowestoft, United Kingdom Wayman Recruitment Group Full time

    Art Teacher required to work on a full-time position Art Teacher required to work within a Great School in Lowestoft Art Teacher to join a highly successful and well-resourced Department Wayman Education is looking for a Art Teacher to work within a prestigious mixed school in Lowestoft. The successful Art Teacher will be expected to teach at KS3 & KS4. The...

  • Halifax Bank

    3 days ago

    Lowestoft, United Kingdom Lloyds Banking Group Full time

    End Date Friday 09 June 2023 Salary Range £21,200 - £21,260 Agile Working Options Flexibility in when hours are worked Job Description Summary A full time branch based opportunity working 35 hours per week. **Job Description**: This is a Full Time role is based in Lowestoft covering our friendly Lowestoft and Great Yarmouth branches working 35...

  • Cleaner - Carlton Court Lowestoft

    1 day ago

    Lowestoft, United Kingdom Blue Arrow Full time

    Are you looking for your next cleaning position? We are currently looking for a new cleaning member to join the team at Carlton Court Lowestoft hospital. Ideally we would like somebody with catering experience to, however this is not essential Please note the hours and shift times required are below: 4 x 6 hour shifts a week, 07.30-13.30 and 12.30-18.30,...

  • French Teacher

    4 days ago

    Lowestoft, United Kingdom Wayman Recruitment Group Full time

    French Teacher required to work on a full-time positionFrench Teacher required to work within a Great School in LowestoftFrench Teacher to join a highly successful and well-resourced DepartmentSkills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.Wayman Education is looking for a French Teacher to...