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Food and Beverage Team Member

3 months ago

Windermere, United Kingdom Langdale Chase Full time

**Job Ref**:THW6793

**Branch**:Langdale Chase

**Location**:Langdale Chase, Windermere

**Salary/Benefits**:Up to £12.00 per hour, depending on experience. £3000 live out allowance, plus monthly gratuities

**Contract type**:Permanent

**Hours**:Full Time

**Hours per week**:40

**Posted date**:03/04/2024

**Closing date**:17/05/2024

Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3 and North of England Hotel of the Year.

We are now looking to appoint Food Beverage Team Members reporting to the Restaurant Manager to deliver a five-star standard service to our guests and ensure the delivering of the highest levels of guest experience, providing warm hospitality and impeccable service. We will happily discuss flexible working options to support with personal life, including rotas to support with school drop off and pick up.

**Your day to day;**
- Providing a high level of warm and knowledgeable hospitality at all times to all guests
- Ensuring the implementation of high standards of food and beverage service and high levels of product quality throughout the food service period
- Working closely with the kitchen team throughout the food service regarding menu items, speciality menus and special requests
- Preparation of the department including laying tables, vacuuming carpets, sweeping floors, polishing cutlery, preparing condiments and garnishes, and preparing coffee
- Ensuring the department is set and closed down as per service requirements
- Providing effective communication with the reception and reservation teams, ensuring guest requirements are met

**Who are we looking for?**

You will have worked previously in a similar role and will ideally have worked in a high quality Four-Star or Five-Star hotel, or fine dining restaurant.

You will have a genuine passion for the food and drink industry. You will have exemplary guest service skills, good interpersonal skills, be warm and friendly and have the ability to work well with others to represent the Company and the hotel in a loyal, professional, and knowledgeable manner. You will have a strong work ethic and the ability to multi-task whilst working in a busy and pressurised environment.

**In return, we are offering a rewarding role with scope for career progression along with;**
- Up to £12.00 per hour, depending on experience
- Live out allowance of £3000 per year for full time hours (pro rota for part time hours)
- Staff transport to support with pick up and drop off from local areas
- Wagestream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Enhanced maternity and paternity pay
- Health cash plan with access to discounted perks and high street discounts
- Long service awards, including free meals and free stays with your friends or family
- Employee Assistance Programme
- Discounted accommodation, food, and drink in our beautiful properties
- Pension and Life assurance
- Bespoke training programmes accessible to all
- Apprenticeships available
- An engaging supportive work environment

Langdale Chase is a truly magnificent hotel with panoramic views of Lake Windermere.
Set in 6 acres of stunning gardens this 29-bedroomed hotel really is the ideal place to stay, so guest experience is key to our hard-working team.

It is part of Daniel Thwaites, a Lancashire company that has been synonymous with hospitality for over 200 years. Its hotels, inns and spas are collectively known as The House of Daniel Thwaites but the company also owns a brewery, stables and 250 pubs throughout the country.