Customer Experience Specialist
3 weeks ago
Job Title: Customer Experience Specialist
**Salary**: £22-25,000
Location: Tunbridge Wells
Responsibilities include:
- Dealing with 2nd line support
- Assessing how customer journeys can be improved
- Dealing with FAQs from customers Liaising with internal stakeholders such as marketing and sales to ensure that the customers experience is positive
- Reviewing internal process in order to circulate to the rest of the team
What you'll need
- Excellent Customer service experience is essential, you must understand what great customer service looks like and be able to provide feedback to others regarding their customer service performance
- Problem-Solving skills People Orientated and empathetic Excellent Communication Skills
- Innovative and Forward thinking Have a passion for the future of technology
- Proficient in the use of MS Office packages
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
-
Customer Retention Specialist
1 hour ago
Royal Tunbridge Wells, United Kingdom Childrensalon Full timeEstablished in 1952 and online since 1999, Childrensalon is an award-winning, forward-thinking British childrenswear destination with family at its heart. Childrensalon believes there is beauty in diversity and difference, as resembled by our wonderful team. Our vision of being the most inclusive, diverse, and humane company is very important to us as is...
-
Customer Experience Analyst
20 minutes ago
Royal Tunbridge Wells, United Kingdom Childrensalon Full timeEstablished in 1952 and online since 1999, Childrensalon is an award-winning, forward-thinking British childrenswear destination with family at its heart. Childrensalon believes there is beauty in diversity and difference, as resembled by our wonderful team. Our vision of being the most inclusive, diverse, and humane company is very important to us as is...
-
Account Support Specialist
1 month ago
Royal Tunbridge Wells, United Kingdom Markerstudy Group Full timeAccount Support Specialist Overview Account Support Specialist required to work for one of the UK and Europe’s No1 Cloud-based Telematic providers. Business is booming and the Account Support Specialist is at the heart of it by supporting some of their key customers in their daily interaction with the business. Responsibilities Assist...
-
Recruitment Specialist
7 days ago
Royal Tunbridge Wells, United Kingdom DSR Global Full timeIf you have experience in sales, business development and/or contract recruitment, as well as the drive and resilience to succeed in a specialist tech market, then you'll fit right in! DSR Global is an international leader in providing the best of the best technology expertise to our customers’ technology projects, IT departments and business...
-
Recruitment Specialist
7 days ago
Royal Tunbridge Wells, United Kingdom DSR Global Full timeIf you have experience in sales, business development and/or contract recruitment, as well as the drive and resilience to succeed in a specialist tech market, then you'll fit right in!DSR Global is an international leader in providing the best of the best technology expertise to our customers’ technology projects, IT departments and business transformation...
-
Customer Service Advisor Apprenticeship
1 month ago
Royal Tunbridge Wells, United Kingdom West Suffolk College Full timeOpportunity information Salary £10982.4 per year Duration 12 months Advert closing date 31/03/2023 Description Ship Shape Resources Limited accredited employment and payroll specialists, using our experience to provide transparent and compliance focused employment and payroll services to End Hirers, Agencies and Contractors. They are currently looking...
-
Sales and Marketing Specialist
2 weeks ago
Royal Tunbridge Wells, United Kingdom Markerstudy Group Full timeWe are seeking a dynamic and experienced Digital Sales & Marketing Specialist (Brand Manager) to help create Business opportunities across the VisionTrack Group. The role is central to optimising and managing CRM systems, coordinating lead generation activities, brand alignment across all customer facing media. The role will work closely with internal...
-
Royal Tunbridge Wells, United Kingdom Jardine Motors Group Full time**Overview of role**: - Customer loyalty is extremely important to us, and our Finance Renewals Specialists are responsible for maintaing excellent and long lasting relationships with our valued customers. If you are a conscientious and organised indivual with an exceptional track record of sucess in a target-driven enviroment, we have a great opportunity...
-
Royal Tunbridge Wells, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full timeJob summary We are looking to recruit an experienced Diabetes Specialist Nurse to join our team at Maidstone & Tunbridge Wells NHS Trust who is enthusiastic, highly motivated and forward thinking, to help us drive improvements to service delivery. The successful applicant, will have demonstrable experience of working as a diabetes specialist nurse,...
-
Royal Tunbridge Wells, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full timeJob summary We are looking to recruit an experienced Diabetes Specialist Nurse to join our team at Maidstone & Tunbridge Wells NHS Trust who is enthusiastic, highly motivated and forward thinking, to help us drive improvements in service delivery. The successful applicant, will have demonstrable experience of working as a diabetes specialist nurse,...
-
Customer Advisor
26 minutes ago
Royal Tunbridge Wells, United Kingdom Carpetright Full timeJob Introduction Job Introduction As a Customer Advisor we want you to use your natural curiosity to get to know all about our customers, their home décor projects and help them to choose the right products for their needs. Fast forward your retail career with the best in the business. We are stronger together. Join us and become one of...
-
Customer Assistant
1 month ago
Royal Tunbridge Wells, United Kingdom M&S Full time**Summary** Work Pattern Week 1 Sun - 06:00-14:45 Week 2 Sat - 06:00-14:45 **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our...
-
Customer Assistant
2 days ago
Royal Tunbridge Wells, United Kingdom M&S Full time**Summary** Work Pattern Sundays 09:00-17:00 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store but will be within one of our Regional Hubs. **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks...
-
Full Time Brand Specialist, Tommy Hilfiger
3 hours ago
Royal Tunbridge Wells, United Kingdom PVH Full timeDesign Your Future at PVH Full Time Brand Specialist, Tommy Hilfiger - Fenwick Tunbridge Wells PVH With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8...
-
Customer Service Advisor
4 days ago
Royal Tunbridge Wells, United Kingdom The Massage Company Full timeJob Reference: CSATW- Date Posted: 27 March 2024- Recruiter: The Massage Company- Location: Tunbridge Wells- Salary: £11.50- Bonus/Benefits: + commission & benefits- Sector: Front of House- Job Type: Permanent- Contact: Catherine Dyer- - Telephone: 01895 450640 **Customer Service Advisor - Full Time** **Tunbridge Wells** **c40 hours per week including...
-
Account Specialist
4 weeks ago
Tunbridge Wells, United Kingdom Alchemy Global Talent Solutions Full timeAlchemy has a fantastic opportunity available to join our client, a large international moving company. They are looking for an Account Specialist to join the team. This role can be carried out remotely after initial training in their Kent based office. **Responsibilities**: - Working directly with moving clients, serving as a point of contact for clients...
-
Cau Booking Clerk
1 month ago
Royal Tunbridge Wells, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full timeThe Specialist Medicine Directorate are looking for a full time booking clerk for their Clinical Assessment Unit. This position is based at Tunbridge Wells Hospital. The role involves the booking Outpatient appointments. This is an exciting opportunity to work in this varied role. You will need to have excellent communication skills especially working with...
-
Customer Service Agent
4 weeks ago
Royal Tunbridge Wells, United Kingdom Brook Street Full timeAre you friendly, professional and looking to progress in your career as a customer service professional? My well-established client is looking for a Sales Advisor to join their busy team, based in Tunbridge Wells. You will have strong communication skills, attention to detail, team player, willingness to learn, enjoys interacting with customers and...
-
Customer Service Advisor
1 week ago
Royal Tunbridge Wells, United Kingdom Brook Street Remote Work Freelance Full timeTemporary Customer Service Advisor Tunbridge Wells (free parking)£11.44 ph Mon - FriTemporary role for 2 months, with chance of extensionTo start ASAPWe have an opportunity to work for a well-established company in Tunbridge Wells. You will be working in a fun, fast-paced and friendly office environment. Full training will be provided.The role will involve...
-
Customer Service Advisor
7 days ago
Royal Tunbridge Wells, United Kingdom Brook Street Full timeTemporary Customer Service Advisor Tunbridge Wells (free parking) £11.44 ph Mon - Fri Temporary role for 2 months, with chance of extension To start ASAP We have an opportunity to work for a well-established company in Tunbridge Wells. You will be working in a fun, fast-paced and friendly office environment. Full training will be provided. The role...