Housing Officer

2 weeks ago

Oxfordshire, United Kingdom Eden Brown Full time

My client a housing association is currently looking for two Housing officers to join their team on a temporary basis for 3 months ongoing at the rate of £22.59 umbrella an hour.

This role will be covering Oxfordshire

**Job Summary**

To provide an effective and flexible tenancy management service to their residents. To build and sustain resilience among our residents and communities, thereby safeguarding our residents, homes and communities.

You will need to be an experienced general needs Housing Officer with strong Tenancy Management skills and it will be predominantly working in the field with some home and some office working, you will also have skills including:

- Property Condition
- Case management
- Succession
- Abandonment
- Anti-Social Behaviour
- Fraud
- Hoarding
- Child Protection
- Safeguarding

**Job responsibilities**
- Provide an effective landlord service to their residents in liaison with other departments to protect our residents, income and homes.
- Undertake home visits to minimise risk to residents, property and to the business.
- Dealing quickly and decisively with all forms of tenancy breaches, working with residents to address the matter, agreeing action plans and where required taking legal action to enforce the tenancy.
- Proactively highlighting and investigating cases of tenancy fraud, to ensure our properties are being occupied by the residents. Taking action to address any issues promptly.
- Effective management of all nuisance, harassment, domestic abuse, hate crime or other cases were required. Liaise with legal advisors as required ensuring speedy resolution of issues using appropriate remedies.
- Working with residents and communities to develop solutions to tenancy and estate matters which builds residents and communities resilience and independence, enabling the residents manage their home.
- Work with residents to identify barriers or support needs to them being able to effectively manage their tenancy. Signpost to agencies well placed to provide the support which may enable resident to sustain their tenancy.

If you feel that your skills match the above please send through your updated CV

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

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