Scheduler

7 months ago


Salford, United Kingdom VUE Group Full time

VUE has always been about being easy to work with, accessible and practical, with solutions that are intuitive, simple to use and easily adopted.

From our beginnings in **1999**, we have built expertise based on real-world experience. With us you have robust solutions from an **established**, **dependable** **partner**, delivering in-house installation, software and customer support that keep your needs front and centre.

VUE remains a **family company **founded and based in the UK. We have a dynamic outlook, and our work is underpinned by values of **care**, **integrity**, a **one-team** mentality and striving for **excellence**.

**The Opportunity**

This customer facing service position handles the scheduling of engineers to install new kits and fix service faults, both of which are essential to our operations department functioning in a highly efficient way. We are looking for a highly organised, confident, self-starter who is a good listener and has a logical and problem-solving mind to ensure our customers and stakeholders feel we are offering them the best possible service and that any issues and concerns are resolved professionally and in a timely fashion.

We would love to welcome you to our Salford office, working hours of Monday to Friday, 37.5 hours a week.

**Your responsibilities day to day will be**
- Plan and prioritise new installations and service calls, with a focus on responding to customer requirements swiftly and with an ethos of “getting it right first time”
- Professional and positive communication skills to both internal and external stakeholders
- Constantly looking for means to raise the bar when it comes to customer satisfaction
- Work with your teammates to achieve daily and weekly targets
- Able to probe, identify and diagnose customer issues
- Regularly work with our sales, technical, production and finance teams to best respond to customer needs
- Manage, organise and update relevant diaries and documentation
- Proactively strive to perform all tasks in a highly accurate and proficient manner, ensuring customer service is at the forefront of your considerations
- Adhere to stated policies and procedures relating to health and safety, and quality management

**What do we expect of you?**
- Highly organised individual
- Motivated team player who is a confident self-starter
- Problem solver with a pro-active approach and “can do” attitude
- Ability to prioritise and keep to deadlines within a fast-paced environment
- Able to use initiative with a clear willingness to learn
- Able to keep calm and think logically whilst under pressure
- Hands-on individual that is happy to ‘roll up their sleeves’ who is keen to resolve any problems or issues that may arise
- A strong desire to make their mark on a growing business through continuous improvements to systems and processes
- Excellent communicator
- Excellent attention to detail

**What can you expect of us?**
- A friendly culture that mirrors our proposition to our customers
- A fast-growing organisation that defines itself as being agile and innovative with a commitment and drive to being the best in our industry
- A drive for continuous improvement, which you will be empowered to get behind from day one
- A hard working, fun, efficient, respectful, positive, supportive, innovative, and ambitious environment
- A commitment to building an environment that welcomes individuals who embrace progressive values and a 'One Team' ethos

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Transport links

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Experience**:

- Scheduling and/or Booking of drivers or engineers?: 1 year (required)
- Customer service: 1 year (required)

Ability to Commute:

- Salford, M50 2UE (required)

Work Location: In person


  • Scheduler

    7 months ago


    Salford, United Kingdom Whitehead Recruitment Ltd Full time

    Our client is a specialist business within Fire and Security and they are looking to grow their team with the appointment of an experienced Scheduler / Planner They offer fantastic career progression opportunities, their own in-house training academy, as well as great remuneration and benefits packages including; Royal London pensions, life assurance, paid...

  • Scheduler

    2 weeks ago


    Salford, United Kingdom Home Instead Full time

    Company Description Are you a passionate and dedicated person, who is highly organised and cool under pressure? Then this is the role for you This is a great opportunity to join a growing team and receive ‘on-the-job training’. We are looking for a scheduler to join our Salford Team As the** scheduler, **you will have responsibility for scheduling...

  • Scheduler

    2 weeks ago


    Salford, United Kingdom MARLOWE FIRE & SECURITY LIMITED Full time

    **Scheduler - Salford** Over the last 12 months, our **Scheduling**team has doubled in size due to the extraordinary success and subsequent growth that **Marlowe Fire and Security** have achieved, and we aren't stopping there! We are still actively looking to appoint skilled and experienced **Schedulers**and **Planners**to join our talented team to...

  • Helpdesk Scheduler

    7 months ago


    Salford, United Kingdom Thermatic Group Full time

    We are looking for a **Helpdesk Scheduler** to join the **Technical Services Centre Team** at Thermatic Technical FM. As a Thermatic TSC Scheduler you are a member of the Technical Services Centre within the Operations team. The Operations team’s main aim is to ensure Thermatic is operating as effectively, efficiently, and safely as possible. As a TSC...


  • Salford, United Kingdom SIS Full time

    This is a hybrid role - a mix of working in our Salford office and from home. **Job Purpose**: The Scheduling Coordinator will be responsible for scheduling people and events across multiple shift patterns, structures and capabilities throughout the Operations and Technology Divisions. **Reporting Lines and Key Relationships**: The role reports to the...

  • Scheduler

    2 weeks ago


    Salford Quays, United Kingdom Detail2Recruitment Full time

    **Scheduler - Facilities Management - Salford Quays - £24,000** **About the Company** We are working with a growing organisation who are looking for an additional helpdesk coordinator for their office in Salford Quays to join their expanding service team. **Scheduler - The Rewards** - Basic up to £24,000 dependant on experience in a similar role, they...

  • Maintenance Scheduler

    2 weeks ago


    Salford, Salford, United Kingdom Ritz Recruitment Limited Full time

    About the Job">We are looking for a skilled Maintenance Coordinator to join our team in Manchester. The successful candidate will have experience in maintenance scheduling and property operations, and will be able to provide excellent customer service.Key Responsibilities:Manage maintenance schedules and ensure that properties are safe and...

  • Appointment Scheduler

    7 months ago


    Salford, United Kingdom Ralph Recruitment Full time

    A great opportunity has arisen with our client based in Salford for a Scheduler. Working for this leading, forward thinking and growing organsiation the role of Scheduler is a critical function within the Group, ensuring their service delivery is prompt, organised and efficient. This opportunity would suit someone with strong attention detail,...

  • Schedulers & Planners

    2 weeks ago


    Salford, United Kingdom Marlowe Fire and Security Group Full time

    Over the last 12 months, our **Scheduling **team has doubled in size due to the extraordinary success and subsequent growth that **Marlowe Fire and Security** have achieved, and we aren’t stopping there! We are still actively looking to appoint skilled and experienced **Schedulers **and **Planners **to join our talented team to complement and enhance...


  • Salford, United Kingdom Carrington West Full time

    Role: Dispatcher Salary: £12.65 p/h - Circa £26,000 based on a 39.5 hour working week Location: Salford Quays - Manchester Hours of work: Monday - Friday 8:30 - 5pm Employment: Full time - Temporary to permanent over 6 months   Our client is a leading infrastructure contractor that provides construction, maintenance and repair services across multiple...


  • Salford, United Kingdom Carrington West Full time

    Role: Dispatcher Salary: £12.65 p/h - Circa £26,000 based on a 39.5 hour working week Location: Salford Quays - Manchester Hours of work: Monday - Friday 8:30 - 5pm Employment: Full time - Temporary to permanent over 6 months   Our client is a leading infrastructure contractor that provides construction, maintenance and repair services across...


  • Salford, United Kingdom BBC Full time

    Job Introduction Media Planning are looking for an ambitious Assistant Media Scheduler. This role sits within the Media Planning team and will support the scheduling and optimising of BBC promotional media content across BBC News & Sport. The Media Planning department manages the BBC's promotional inventory. The department plans across TV, radio and...

  • Coordinating Scheduler

    2 months ago


    Salford, United Kingdom CV-Library Full time

    Role: Dispatcher Salary: £12.65 p/h - Circa £26,000 based on a 39.5 hour working week Location: Salford Quays - Manchester Hours of work: Monday - Friday 8:30 - 5pm Employment: Full time - Temporary to permanent over 6 months   Our client is a leading infrastructure contractor that provides construction, maintenance and repair services...

  • Scheduler - Part Time

    2 weeks ago


    Salford, United Kingdom Home Instead Senior Care Full time

    Excellent Support **Company Description**: Are you a passionate and dedicated person, who is highly organised and cool under pressure? Then this is the role for you This is a great opportunity to join a growing team and receive ‘on-the-job training’. We are looking for a scheduler to join our Salford Team As the** scheduler, **you will have...

  • Planner/scheduler

    7 months ago


    Salford, United Kingdom VUE Group Full time

    VUE has always been about being easy to work with, accessible and practical, with solutions that are intuitive, simple to use and easily adopted. From our beginnings in **1999**, we have built expertise based on real-world experience. With us you have robust solutions from an **established**, **dependable** **partner**, delivering in-house installation,...

  • Service Desk Scheduler

    7 months ago


    Salford, United Kingdom Thermatic Technical FM Full time

    **Service Desk Scheduler - Head Office, Salford, Manchester** We are looking for a **Service Desk Scheduler** to join the Technical Services Centre at Thermatic Technical FM. Known internally as a TSC Coordinator, this role will support the effective, efficient, and safe utilisation of our mobile engineers by coordinating, managing, and being accountable...


  • Salford, United Kingdom BBC Full time

    Brands, Marketing and Audiences- Fixed Term - Full Time- Salford, GB, M50 2QH- BBC PUBLIC SERVICE B'CAST- Job Closing Date: 12/05/24**THE ROLE**: **Package Description**: **Reference Number**: 14920 **Band**: B **Contract type**: Fixed Term Contract/Attachment for 6 Months **Location**: Salford **Salary**: £24,000 - £27,500 depending on relevant skills,...

  • Helpdesk Scheduler

    7 months ago


    Salford, United Kingdom BAM UK & Ireland Full time

    BAM FM are recruiting a Helpdesk Scheduler to join the Northwest region and based out of our Salford Office. Working Hours are 36.25 per week. 08.00am - 4.15pm or 8.45am - 5.00pm Monday - Friday. **Your mission** - Updating our CAFM & client operating system, ensuring all specific work orders are actioned. - Attaching all relevant documentation to specific...


  • Salford, Salford, United Kingdom ENGINEERINGUK Full time

    Job SummaryThis role is responsible for managing day-to-day schedules for News staff across various journalistic teams within BBC News & Current Affairs. As a key member of the central team, you will work closely with programme output teams and other stakeholders to ensure efficient staffing and effective scheduling practices.Main ResponsibilitiesDevelop and...


  • Salford, United Kingdom Eligo Recruitment Ltd Full time

    **Salford, Greater Manchester** **£22000.00 - £24000 per annum + great perks and bonus** **SCHEDULER / DISPATCHER** **Scheduling and Dispatching Service & Maintenance Engineers** **SALFORD QUAYS** **Monday to Friday, 8:30am to 5pm** I am seeking an experienced **Scheduler **/ **Planner **who can multi-task and would enjoy working in a high-paced...