Rental Agent

We’re looking for an organised and enthusiastic Rental Customer Advisor for our Wakefield Van Rental branch.

**Hours**

**To be negotiated**

**About the role**

As part of a busy Van Rental team, you’ll work with management and other staff members to deliver the excellent service levels our customers expect from us.

The right person for this varied, permanent role will be flexible, organised and committed to providing a high standard of customer service at all times.

**Day-to-day duties**
- Delivering a consistently excellent level of customer care, both face-to-face and on the telephone.
- Using your communication and organisational skills to ensure your branch’s task list is actioned.
- Handling customer complaints and queries.
- Monitoring and controlling expenditure.
- Running daily reports and ensuring they’re acted on.
- Helping to promote the branch and keeping customer experience core to your focus.
- Occasionally covering at other branches when needed.

**Essential skills**
- Strong administrative skills.
- Demonstrable ability to work effectively as part of a team.
- Good communication skills.
- The flexibility to work shifts on a rota basis, six days per week, and cover other branches.
- A full UK driving licence.

**Nice to have (but not essential)**
- Previous experience of working in the rental industry.

EMPLOYMENT AND DISCLOSURE CHECKS WILL BE CARRIED OUT

**Job Types**: Full-time, Permanent, Temp to perm

**Salary**: £10,479.49-£39,391.54 per year

Ability to commute/relocate:

- Wakefield: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: One location