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Staff Bank Fulfilment Administrator

4 months ago


Shipley, United Kingdom Bradford District Care NHS Foundation Trust Full time

An opportunity has arisen to join our enthusiastic Staff Bank team.

You will be joining a team that serves the Trust by supporting our clinical services to fill gaps in their permanent rotas. The Staff Bank Team is responsible for inducting new workers to the Staff Bank and then deploying them across all service areas and Trust locations. The position is offered on a full time/flexible/compressed hours basis.

You will have experience of delivering excellent customer service and be able to work in a busy office environment, meeting service fulfilment deadlines in an accurate and pro-active manner. An understanding of temporary staffing and/or previous experience of using rostering systems would be beneficial. As a member of this team you will be supported by the Staff Bank Team Leader and based within the Resourcing Team.

**Including but not limited to**:

- Supporting the Staff Bank Team Leader to resource bank workers and where possible fulfil booking requirements for temporary workers across the Trust
- Supporting the Staff Bank Team Leader in the administration of vacancies and pre-employment checks for new bank workers
- Supporting managers on the usage of the Rostering systems and bank module to ensure that effective demand management is identified, within Trust policies, safer staffing requirements and employment legislation frameworks
- Supporting the Staff Bank Team Leader and Resourcing Manager to proactively market and promote the services of the Staff Bank through regular communication and engagement, internally and externally
- Providing comprehensive planning, co-ordination and administrative support within the service
- Providing basic advice to managers on the Bank service
- Creating and maintaining working relationships with managers, bank workers and Managed Service Providers
- Participating in regular marketing events to develop capacity within the Bank
- Ensure timesheets, mileage claims and all relevant documentation is completed and accurately processed on a timely basis
- Liaising with relevant departments to resolve pay and payment queries
- Support in production of financial reports and management information as required
- Support user access requests, queries and ad-hoc training
- Undertake any activities commensurate with the role and function.

**Everything we do is underpinned by our core values**:
- We Care
- We act with respect and empathy, and always value difference

We Listen
- We understand people’s views and respond to their individual needs

We Deliver
- We develop and provide excellent services and support our partners

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including:
Additional cost of living payments for bands 1 - 7

Increase mileage rates for > 3500

A wide range of health and wellbeing support packages

A range of internal and external development and learning opportunities

Plus many more.

We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

Please read the attached Job description and person specification for more details about the role of Staff Bank Fulfilment Administrator.

**Closing date**: 16th July 2023

**Interview Date**: TBC