Massimo Dutti Bank

3 weeks ago

London, United Kingdom FashionJobs Full time

**SUIT SPECIALIST Full time Position Reporting to** Department Manager **Key Responsibilities**:

- Build relationships with customers.
- Engage and interact with customers acting as the perfect ambassador of the Brand.
- Responsible for suiting to generate synergies with the customers.
- Train the team in alterations and tailoring.
- Maintain tidy and organize the Personal Tailoring area will be the priority.
- Maintain a professional and productive work environment.
- Implement suggestive selling and work with other fashion advisors.
- Handle the personal tailoring orders, making the alterations and submitting the order through TGT correctly.
- Follow up the orders keeping in touch the customer.
- Learn the numerous fashion styles and fit variances amongst different products and keeping them displayed properly.
- Understand company's promotions, presentation and selling techniques.
- Support the management team providing customer service and maintaining the standards of the store according business needs.
- Handle all customer concerns in a proactive and positive manner.
- Maintain the department, minimize clutter and ensure merchandise fixtures are organized and fully-stocked.
- Provide a positive shopping experience for our customers.
- Being in charge of the training of the rest of the team making sure that the department will keep performing in case he/she is not in the store.

**Skills and Attitudes**:

- Great communication skills both written and verbal
- Great listening skills
- Ability to multi-task
- Fast learner
- Able to follow instructions and guidelines
- Good impact and influence
- Proactive attitude

**Experience and Qualifications**:

- Experience dealing with customers is desirable
- Knowledgeable about suiting and tailoring garments

**This job description is designed to help you understand your role better and to improve the effectiveness of our recruitment process. It is not an exhaustive list of all the things that you may be required to do and maybe required to take on additionaltasks.

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