Trade Counter Assistant

6 months ago

Telford, United Kingdom Pirtek Full time

Ref: TRADE COUNTER ASSISTANT - TELFORD
- Location: Telford
- **Contact **Pirtek Telford

**Name **Andy Connell

**Salary **Competitive DOE

**Address **Unit 9 Queensway Link Industrial Estate Stafford Park 17 Telford Shropshire TF3 3DG

**Phone** 01952 200 678
- We have a job opportunity at Pirtek Telford.

Pirtek are a nationwide network of hydraulic hose professionals, helping to keep businesses from every sector moving, minimising operational downtime throughout the UK and Ireland.
- We have a vacancy for a Trade Counter Assistant at our Pirtek Telford centre. As a Depot Assistant, you will be expected to deliver a high level of customer service in operational and sales activities, ensuring customers receive a fast and efficient response to sales enquiries, building customer loyalty and enhancing the company’s reputation for service.
- Key functions & responsibilities

Skills & competencies
- Administrative support to the franchise principal
Answering the phone and helping the Centre Manager to control and direct the mobile engineers and vans
Always be well presented and use appropriate Personal Protective Equipment as required
Assemble hydraulic hoses to customer requirements.
Assist with stock control, ordering and product sourcing
Proactively sell to both existing and new customers in order to meet and exceed sales and margin targets, and to continually work to build and develop the customer base at the branch
Accurate and regular order entry to help achieve minimum time delay between receipt of order and dispatch of goods, therefore maximising sales / stock turnover
Log and process jobs through the Pirtek IT system
-Pro-actively promote Pirtek products and services to walk-in customers
Day to day operation of the sales counter area, ensuring it is kept clean, presentable, well stocked and merchandised at all times
Actively promote Pirtek products and services to Trade Counter customers
Abide by terms and conditions in your Employment Contract and Confidentiality Agreement

**Work experience**:

- Previous experience in a technical/engineering environment advantageous but not essential
- **Educational requirements**:

- GCSE in English and Maths

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