Digital Coordinator

2 weeks ago


London, United Kingdom Gamcare Full time

**Full-time**

**Salary**:£29,557 - 33,779** - dependent on experience**

**London - office-based, with flexible working options**

**Interviews will take place online via video conference - week commencing 20 March 2023**

**About Us**

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

**The Role**

Following an internal promotion, we’re recruiting a Digital Coordinator to support the Digital Team’s roll-out of new transformative products and projects within GamCare’s digital portfolio. The role follows swiftly on from the team’s delivery of GamCare’s new online self-help portal, MyGamCare.

This really is a great time to join GamCare as we are going through a significant change and growth both as an organisation but also as a Digital Team which is crucial to our overall business strategy. We want you to be part of our journey and play a key role in our evolution.

As our Digital Coordinator, you will be responsible for co-ordinating and supporting all aspects of the digital projects and initiatives by ensuring that all project tasks are assigned and actioned and by providing administrative support to the digital team.

Your role will work closely with the Digital Team and our Senior Digital Project Manager to ensure the healthy and speedy delivery of GamCare’s digital projects.

**About You**

Strong and clear communication is also key, so you’ll excel in project team and stakeholder support situations where you’ll be able to coordinate digital projects. You’ll directly support internal staff and external IT and/or digital agencies for project support and co-ordination.

**Key Responsibilities**
- Provide project support for setting goals, objectives, defining roles and responsibilities, producing schedules and timelines for tasks for internal and external stakeholders.
- Facilitate GamCare’s internal project plan to make sure resources are allocated for key activities such as data cleansing, mapping, access control, design, testing, training, implementation, reporting etc.
- Project management support: Track timelines, due dates for deliverables, reviews and approval for GamCare’s Digital Transformation projects.
- Supporting the testing of projects through the drafting of user testing scripts.
- Supporting the wider digital team through the administration and coordination of tasks as and when required.
- Managing meetings and organising the resources for the project internally and with the external supplier and agencies.

**Benefits You Can Enjoy**
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%.
- Discretionary company sick pay from day one of service.
- Employee Assistance Programme - 24-hour support
- Cycle to Work Scheme
- We are currently in the process of restructuring the grading structure across GamCare. All jobs will be evaluated and mapped across onto the new pay structure. This will be implemented on the 1st of April 2023. There will be no decrease in anyone’s salary as a result of this._



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