Retail Sales Assistant

2 weeks ago


London, United Kingdom Teds Veg Full time

Job Description: Retail Assistant - Fruit and Veg Stand

Position: Retail Assistant Company: Ted's Veg - A Family Business with a Farm in Boston, Lincolnshire

We are looking for a dedicated and enthusiastic Retail Assistant to join our thriving fruit and vegetable stand at Ted's Veg. As a member of our team, you will contribute to providing exceptional customer service and ensuring the smooth operation of our stand. This is a fantastic opportunity to be a part of a family business that takes pride in offering fresh and high-quality produce.

**Responsibilities**:

- Assist customers in selecting and purchasing fruits and vegetables, providing helpful and knowledgeable advice about their characteristics, uses, and nutritional benefits.
- Ensure the presentation and organization of the stand are maintained at a high standard, including arranging and replenishing produce, keeping the area clean and tidy, and displaying prices and product information clearly.
- Operate the EPOS (Electronic Point of Sale) system accurately and efficiently, processing customer transactions, handling cash, and maintaining accurate records.
- Assist with stock control, monitoring inventory levels, and notifying the manager of any shortages or discrepancies.
- Collaborate with the team to receive deliveries, inspect the quality of incoming produce, and ensure proper storage and rotation of stock.
- Actively engage with customers, providing excellent customer service, answering their inquiries, and addressing any concerns or complaints in a professional and friendly manner.
- Maintain a strong knowledge of our farm-to-table produce, including the growing methods, seasonal availability, and flavor profiles, to offer personalized recommendations and enhance the customer experience.
- Adhere to health and safety regulations, including proper handling and storage of produce, maintaining cleanliness, and following food safety guidelines.

**Requirements**:

- Previous experience in a retail or customer service role is preferred.
- Familiarity with using an EPOS system is a bonus.
- Passion for fruits and vegetables, with knowledge of different varieties, seasonal availability, and nutritional benefits, is a bonus.
- Excellent communication and interpersonal skills, with the ability to engage and connect with customers.
- Strong attention to detail and organizational abilities to ensure accurate transactions and maintain a well-organized stand.
- Ability to work effectively in a fast-paced environment, handle multiple tasks, and remain calm under pressure.
- Availability to work on Saturdays and Sundays, with the possibility of weekday shifts based on business needs.
- Flexibility with working hours, including early morning starts (7 am) and evening shifts (until 6 pm).

If you are enthusiastic about fresh produce, committed to delivering exceptional customer service, and thrive in a dynamic retail environment, we would love to hear from you. Join our team at Ted's Veg and be a part of our mission to provide our customers with the finest fruits and vegetables straight from our farm in Boston, Lincolnshire.

To apply, please submit your resume and a cover letter detailing your relevant experience and interest in the position.

**Job Types**: Full-time, Part-time
Part-time hours: 24 per week

**Salary**: £10.50-£13.16 per hour

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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