Credit Controller

2 days ago


Preston, United Kingdom Culture Recruitment Ltd Full time

**Credit Controller**

**£23,000-£24,000**

**Kirkham**

**Permanent**

**Role**

Key Duties and Responsibilities:

- Achieve high volumes of daily credit control, documenting call activity - promised payments instalments
- Log customer disputes in SAP ensuring the level of detail is sufficient for analysing root cause issues
- Achieve high level collection results for nominated accounts reducing and then maintaining aged debt position
- To provide speedy solutions for document requests, including SOA/Dunning
- Releasing orders in line with credit policy and updating list daily for stream stakeholders
- To identify root causes for slow settlement and report back to the Credit control Team Leader
- Prepare journals for authorisation using the published approved matrix
- Attend any meetings as required and provide regular updates on customer debt
- Utilise any required portals either customer or internal
- Read and interpret financial data

Knowledge/Skills/Experience:

- Demonstrable experience in a credit control environment - Essential
- Awareness of compliance and in relation to credit admin - Essential
- Ability to communicate with customers and staff at all levels of the organisation (essential). With excellent telephone manner
- To be able to negotiate in relation to credit control matters
- To be personable yet articulate
- To have an organised approach to work and be able to adhere to monthly deadlines

Other Essential Requirements:

- Excellent written and spoken English.
- UK Requirements: Eligibility to work in the UK.
- Driving Licence: Required to hold a valid UK drivers licence.
- Travel: Travel within the UK as and when required.
- IT: Microsoft Office skills to intermediate level namely Word and PowerPoint.
- IT : Excel skills - Pivots, v look ups, graphs


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