Visitor Experience Host

2 weeks ago

Windsor, United Kingdom The Crown Estate Full time

**Advert close date - Wednesday 14th June 2023**

**Job summary**

This role acts as an ambassador for Windsor Great Park (WGP) providing exceptional customer service, welcoming and connecting with visitors to ensure they get the most out of their visit.

**Key responsibilities**
- Offer an engaging and friendly welcome to visitors;
- Play your part to ensure Visitor facilities are an inviting and safe place for our visitors. This includes tasks such as reporting any building issues, touch up cleaning of visitor areas, litter picking, checking toilets and emptying bins;
- Provide our visitors with accurate information about WGP and share your knowledge to enable them to enjoy their visit;
- Promote the Savill Garden and encourage visitors to buy a ticket to visit;
- Promote our membership offering, taking every opportunity to communicate the benefits and value of the scheme to visitors;
- Process transactions on the tills in an efficient and professional manner;
- Support the team to ensure stock is available, displayed well and available for purchase, moving stock to the retail space as required;
- Maintain stock knowledge to offer advice to customers and maximise sales opportunities;
- Welcome group visitors, boarding coaches to provide information and answer questions;
- Liaise with the catering team to ensure your visitors have a good catering experience and, as required, to resolve customer issues;
- Respond to and deal with customer complaints. Seek support and refer on where necessary;
- Conduct all duties in a professional and safe manner with due reference to relevant risk assessments and safe systems of work. Ensure all health and safety checklists are completed in line with CE policies and procedures;
- Help to ensure that in an emergency, the Visitor Centre is safely and calmly evacuated;
- Administer first aid;
- Contribute to improvements in customer service, membership, retail and catering sales or visitor operations in general;
- Proactively manage queues for visitor facilities, including general building access, catering and retail queues;
- Assisting with additional duties to support events and special promotions
- Occasionally help working in the Adventure Play.

**Skills and experience required**
- Enthusiastic about WGP with an interest in its history and what it has to offer to visitors;
- Highly customer oriented with the ability to exercise tact and diplomacy;
- A good communicator, confident, friendly, approachable with the ability to engage with a wide variety of people;
- Calm and assertive;
- Be willing to have a flexible and versatile approach to provide support wherever and whenever needed;
- First Aid trained to the required level (training will be provided);
- A team player;
- Basic IT skills;
- A proven track record in an environment where the customer comes first is essential;
- Proven experience of dealing with the public positively to resolve concerns;
- Previous involvement in an admissions/ticket selling role is desirable, but full training will be given.

**This is a temporary seasonal role**

Our advert will run until 14th of June 2023 with the option to close early if required.

  • Visitor Services Assistant

    4 days ago

    Windsor, United Kingdom The Royal Household Full time

    Household / Department- Royal Collection Trust- Section / Branch- Visitor Experience- Location- Windsor Castle- Contract/recruitment type- Permanent- Starting salary- £10.90 per hour, plus lunch and training provided- Hours of work- Full-time opportunities available; from 5 days per week (average weekly working hours 37.2), Monday to Sunday, including...

  • Office Assistant

    4 weeks ago

    Windsor, United Kingdom Park Street People Full time

    A key role in the successful running of this international pharmaceutical business, the Office Assistant role requires a highly capable and proactive individual who enjoys working in varied role and be put of a people first/team oriented business. With an engaging and professional manner you will be looking for a role where you can make a difference,...

  • Admissions Assistant

    4 weeks ago

    Windsor, United Kingdom The Royal Household Full time

    Household / Department- Royal Collection Trust- Section / Branch- Visitor Experience- Location- Windsor Castle- Contract/recruitment type- Permanent- Starting salary- £19,620 per annum- Hours of work- Full time hours across 5 days, including regular weekends. Some flexibility on the hours is possible.- About the role**It's selling the ticket at the start of...

  • Receptionist

    4 weeks ago

    Windsor, United Kingdom AEROLINE CONSULTING LIMITED Full time

    We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. What does a Receptionist do? As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests...

  • Patient Administrator

    4 weeks ago

    Windsor, United Kingdom Circle Health Group Full time

    **The Princess Margaret Hospital** in Windsor **is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as one of the UK’s 25 best big...

  • Receptionist

    7 days ago

    Windsor, United Kingdom RME Consultants Full time

    **RME Consultants are pleasured to be working with an established client who seeking an enthusiastic and energetic Receptionist to support their company needs.** **Role: Receptionist** **Salary: £22,000 - £23,500 per annum** **Contract: Monday - Friday, 8:30am-5:30pm** **Location: Maidenhead, Berkshire** **Main Duties for Receptionist**: -...

  • Patient Administrator

    4 weeks ago

    Windsor, United Kingdom Circle Health Group Full time

    **The Princess Margaret Hospital** in Windsor **is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as one of the UK’s 25 best big...

  • Housekeeper (Bank)

    3 weeks ago

    Windsor, United Kingdom Circle Health Group Full time

    Applicants should meet the following criteria: Competence in literacy and numeracy Good Communication skills essential Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence. Proficient in the use of a PC, including the use of software and systems. Prior experience is preferred but not essential as training will be...

  • Patient Administrator

    1 week ago

    Windsor, United Kingdom Circle Health Group Full time

    Closing date21/04/2024 - HoursFull time - Role TypePermanent - Location(s)- Princess Margaret Hospital - Windsor**Overview**: **Patient Administrator - Imaging** **The Princess Margaret Hospital** **37.5 Hours & Permanent** **Salary: £23,166.00 per year** **The Princess Margaret Hospital** in Windsor **is part of Circle Health Group, Britain's leading...

  • Psychologist - (38wks) (Outer London Only)

    4 weeks ago

    Windsor, United Kingdom Witherslack Group Full time

    Hours - Part time **Those Huge Small Victories** Our clinicians are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. **Get out what you put in** This role is based at Queensmead House School Our clinicians are a crucial part of the most joined-up model in SEND. Across all of...

  • Trainee Dailies Operator

    4 weeks ago

    Windsor, United Kingdom Harbor Picture Company Full time

    Company Description **Job Description**: - Process client footage according to the specifications provided by dailies producer - Archive client media to long-term storage systems - QC both processed dailies and OCN to ensure that sync is maintained, identifying issues in camera original and rendered media - Post viewable dailies to client hosting platforms...

  • Operations Support Coordinator

    7 days ago

    Windsor, United Kingdom Platinum Resourcing Full time

    This is a fantastic opportunity to join a leading healthcare provider who have grown substantially over the last few years. As a result, they are seeking an Operations Support Coordinator to work in the Operations team and be based on Reception, howeverthis is not purely a Reception role as there is a lot of administration support in addition. £20,500 per...

  • Receptionist (Cat 2a - Prince Charles Eye Unit

    7 days ago

    Windsor, United Kingdom Royal Berkshire NHS Foundation Trust Full time

    Band 2 Receptionist (CAT 2A Ophthalmology - Prince Charles Eye Unit, Windsor) **PLEASE NOTE**: This post is based at Prince Charles Eye Unit, King Edward VII Hospital, St Leonard's Road, Windsor, SL4 3DP - and attracts a High Cost Area Supplement (HCAS) of 5% of gross basic salary. The Prince Charles Eye Unit (part of the Royal Berkshire Hospital),...

  • Surgical First Assistant

    3 weeks ago

    Windsor, United Kingdom Circle Health Group Full time

    Applicants should meet the following criteria: Registered Practitioner with NMC or HCPC registration. ILS. Mentorship qualification Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence. Proficient in the use of a PC, including the use of software and systems. Experience of customer care, including interacting with...

  • Housekeeper (Bank)

    4 weeks ago

    Windsor, United Kingdom Circle Health Group Full time

    **The Princess Margaret Hospital** in Windsor **is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as one of the UK’s 25 best big...

  • Senior Radiographer – MRI

    4 weeks ago

    Windsor, United Kingdom Circle Health Group Full time

    Applicants should meet the following criteria: Degree or Diploma in Diagnostic Radiography. Healthcare Professionals Council (HCPC) registration. A general radiographic background / training. IT systems familiarity e.g. RIS / PACS. Knowledge of the healthcare service sector and the systems and processes used. Aware of College of Radiographers and...

  • Skipper/boat Master

    1 week ago

    Windsor, United Kingdom The Electric Boat Company Ltd Full time

    As a skipper with The Electric Boat Company, you'll be working independently as both skipper and host to deliver an exceptional experience to passengers on luxury private cruises. You will be solely responsible for daily safety checks, welcoming passengers, ensuring passenger safety all while delivering a high end, friendly and tailored...

  • Sales Consultant

    4 weeks ago

    Windsor, United Kingdom Castle Fine Art Full time

    We are looking for an enthusiastic and sales focused individual to join our** Windsor Gallery **in the role of **Art Sales Consultant**. Our Windsor gallery is located in Windsor Royal Station and is just a short walk from Windsor and Eton Central Railway Station. This historic town is known for being home to Windsor Castle which was built by William the...

  • Stock Controller

    4 days ago

    Windsor, United Kingdom The Crown Estate Full time

    **Advert close date: Friday 4th August 2023** **Job summary** The job holder will be responsible for ensuring the efficient operation of all stages of stock processing to ensure stock replenishment is maintained to drive sales and deliver optimum product availability. **Key responsibilities** - Set up of new products and suppliers on the retail system...

  • Warehouse Administrator

    4 weeks ago

    Windsor, United Kingdom The Royal Household Full time

    Household / Department- Royal Collection Trust- Section / Branch- Visitor Experience- Location- Windsor Home Park- Contract/recruitment type- Permanent- Starting salary- £22,500.00 per annum- Hours of work- 37.5 per week, over 5 days, Monday to Friday- About the role**It's helping millions to enjoy the products of Royal Collection Trust** - It's the...