Subway Team Leader

3 months ago

NewarkonTrent, United Kingdom Subway Full time

**Job description**

As a Subway Shift Supervisor you will be the face of the Subway brand, with a winning smile, warmth and friendly attitude you will ensure that your team show motivation and make fantastic sandwiches quickly, efficiently and just how the customer likes it With a great attitude and a love of customer service you will delight in making fresh, quality sandwiches for your customers and motivating your team to do the same.

The Shift Leader supervises daily operations to ensure that food safety, product preparation, and cleanliness standards are maintained. Schedules and supervises staff. Maintains the restaurant standard in both safety and security.

Exceptional customer service is a major component of this position.

Managing a shift in this busy team, you will be using your initiative to make decisions and enjoy this fast-paced food environment. You will enjoy supervising a team and directing them on your shift, actively managing customer satisfaction, product quality and overall store performance.

As a Subway Shift Supervisor you will be a flexible, reliable, motivated individual ideally with previous shift management experience.

**Main Responsibilities**

Responsibilities of a Subway Shift Supervisor
- Providing excellent customer service
- Food preparation
- Managing food safety
- Carrying out tasks as assigned by Senior Management
- Assisting the Store Manager to maintain a high quality of store operation, ensure customer satisfaction and maintain sandwich quality
- You will drive the team to exceed all customer expectations through your sheer passion and desire for the product
- You will lead from the front, be a real hands-on leader and assist in the development of the team.
- Performing all tasks and responsibilities managing a team.
- Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees.
- May conduct written and verbal staff evaluations
- Coordinating and supervising the staff so that standards of cleanliness are maintained and store paperwork is up to date.
- Maintaining a professional appearance and presentation standards as outlined in the Training.
- Coaching newer or less experienced Sandwich Artists in their tasks and responsibilities using the Sandwich Artist Training book
- Performing paperwork duties as assigned
- Assisting in the planning of special events and marketing activities
- Opening and closing a store to a high standard
- Accepting and handling store deliveries
- Maintaining a professional manner when handling complaints at a store level
- Performing weekly inventory and reporting figures to management
- Adhering to company banking policy and procedures
- In absence of the Supervisor and Manager to be responsible for the store’s food, drink and produce ordering
- Accurate logging of food orders in the stores POS system.

We want to hear from you if you have had any Shift Manager, Supervisor experience
- Ability to work on own initiative
- Ability to lead and motivate a team
- Excellent Timekeeping and attendance
- Flexibility & Reliability
- Previous supervisory experience
- Excellent communication skills: especially verbal
- Ability to manage all levels of employees
- Computer knowledge is desirable

Work Remotely
- No

**Job Types**: Full-time, Part-time, Permanent

**Salary**: Up to £11.50 per hour

Expected hours: 24 - 38 per week

**Benefits**:

- Company pension
- Employee discount
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

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