Kitchen Team Member

4 weeks ago

Liverpool, United Kingdom Stonegate Pub Company Full time

**Job Description - Kitchen Team Member**

**Job title**:
Kitchen Team Member

**Reports to**:
General Manager

**Purpose of role**:
To deliver exceptional customer service and standards.

**Responsibilities**:
**Proud of our People**
- Ensure the duty manager is notified of any issues immediately, e.g. lateness, discrepancies, incidents.
- Take responsibility for own training
- Maintain high personal standards and wear correct uniform.

**Grow Every Day**
- Adhere to opening and closing duties for the business.
- Maintaining preparation and stock levels in line with the needs of the business.

**Invest in our Future**
- Ensure wastage is reported to the duty manager.

**Deliver Fantastic Experiences**
- Deal with any issues that arise during shift promptly and professionally, seeking advice from the duty manager where necessary.
- Ensure that the highest possible levels of customer service are delivered at all times.
- Assist the duty manager as and when necessary to make the business run effectively and efficiently.
- Ensure any complaints are dealt with in a prompt and professional manner, exceeding customer expectations.
- Ensure the business is clean, tidy and well presented at all times.
- Ensure all products are served to company and brand specification.

**Keep us Safe and Legal**
- Report all accidents/incidents/maintenance issues through the correct procedure.
- Adhere to all aspects of Fire, Health & Safety, Food Hygiene, Licencing law, Challenge 21, Trading Standards, COSHH and any other company policies such as Stock and Cash.

**Attributes**:

- Smart appearance.
- Flexible and committed.
- Highly motivated.
- Passion for food and drink quality and service and standards.
- Be able to work unsupervised in a busy environment.
- Be a team player.

**SIGN OFF SECTION**

I acknowledge that I have read and understood the ‘Kitchen team member job description

Detailed above.

**TEAM MEMBER NAME**

**SIGNATURE**

**POSITION**

**DATE**
- _________
- _______
- _______
- _ / __ / ___

**Salary**: £10.00-£10.50 per hour

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Private dental insurance
- Private medical insurance
- Sick pay
- Wellness programme

Flexible Language Requirement:

- English not required

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift

Supplemental pay types:

- Bonus scheme
- Loyalty bonus

Ability to commute/relocate:

- Liverpool, L23 2SE: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Catering: 1 year (preferred)
- Cooking: 1 year (preferred)
- Kitchen experience: 1 year (preferred)

Work Location: One location

Reference ID: Kitchen Team Member Crosby Area

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