Maintenance Assistant

6 months ago

Edinburgh, United Kingdom Locke Full time

**Be you. At work.**

Here at Locke, we create spaces where you can be you - and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning.

Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go.

**The role.**

Are you a handyperson? A practical powerhouse who carries tools in case of an emergency? Do you find real satisfaction in solving problems and fixing issues?

You’ll make Eden Locke feel like home by keeping our building and apartments looking fresh, so our guests feel comfortable, relaxed and cared-for. Reporting to the Maintenance Manager, you’ll service, repair, paint, and upkeep apartments with pride and care.

**What it looks like.**
- Making sure apartments are looking their best ready for guests’ arrivals
- Keeping apartments looking great and working smoothly throughout guests’ stays
- Carrying out maintenance quickly and efficiently when needed
- Looking ahead to possible future maintenance issues and proactively resolving them
- Being on-call for maintenance needs, including out-of-hours on a rota system
- Supporting management in staying on top of health and safety duties
- Managing new building works and projects, including supporting on refurbishments

**What you'll need.**
- Ideally experience in a customer-facing role
- Practical knowledge of plumbing, gas or electrics (trade qualifications a plus)
- Intuitive customer service skills
- Brain built for problem solving
- Good decision-making skills
- Confidence to act quickly and take smart risks based on insight

**Values you’ll share;**
- Courage to question, evolve and be human
- Curiosity to seek out innovation, change and creativity
- Confidence to challenge convention and look for better ways to do and be
- Accountability and the desire to empower those around you
- Freedom to be yourself at work, just as much as at play
- Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas
- Recognition of humanity in yourself and others to learn fast, evolve and grow

In return we offer you a **bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, excellent travel and development opportunities, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits** tailored to your individual needs.

**When and Where?**

We believe in working flexibly - this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.

This is a full-time role where you will be working 37.5 hours per week.

**About edyn

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