Guest Service Agent

3 weeks ago


London, United Kingdom Ten Manchester Street Hotel Full time

The **Guest Service Agent**, who reports directly to the Guest Service Supervisor, and collaborates with other colleagues to ensure that our guests are satisfied with their stay and that the services they receive meet or exceed their expectations.

As the **Guest Service Agent**, you will showcase excellent interpersonal skills. You will be responsible for a consistent, passionate approach to exceptional customer service.
- Previous experience of working as a Receptionist or Concierge in Hotel of minimum 1 year.
- Impeccable grooming standards.
- Attention to detail.

We offer the following employee benefits (conditions apply):

- Service charge (attractive sum paid monthly)
- Meals on Duty
- Uniform Dry cleaning service
- Pension Scheme

We look forward to hearing from you

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.

**Job Types**: Full-time, Part-time, Zero hours contract
Part-time hours: 16-48 per week

**Salary**: £21,673.60-£22,672.00 per year

**Benefits**:

- Canteen
- Flexitime

Schedule:

- Flexitime

Supplemental pay types:

- Tips

Work Location: In person

Reference ID: Guest Service Agent

Flextime



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