Health Partnerships Officer

6 months ago

London, United Kingdom British Heart Foundation Full time

Could you develop and delivery new innovative health partnerships for the British Heart Foundation (BHF)?

We have an exciting 18-month fixed term opportunity to join British Heart Foundation’s (BHF) Health Partnerships & Community Resuscitation Team to deliver partnerships which make a lifesaving, life improving impact.

Through our work we want to reach more people, in new ways, with greater impact, involving more people in their heart and circulatory health and care, and in the work of BHF. This will improve health outcomes and help ensure that BHF strengthens its position as the nation’s heart charity.

**About the role**

In this role you’ll contribute to the operational delivery of innovative health partnerships for BHF. These partnerships help us to reach, on a mass scale, people at risk or living with heart and circulatory diseases; working with large corporate organisations, other charities, and community groups to provide information, support and skills in innovative ways to improve health awareness, support self-management and reduce health inequalities.

As part of the Health Partnerships team, you’ll support several health partners, delivering agreed activity and maximising the opportunity to reach their workforce and customers with our free health initiatives.

You’ll work collaboratively with colleagues across BHF particularly in our Medical and Marketing, Fundraising and Engagement teams, as well as external partners to meet agreed aims and objectives. You’ll also work closely with other delivery teams (e.g. Clinical Support, Health Content, Community Resuscitation and Customer Service Teams) to create an integrated and seamless customer experience for your partners.

Obtaining a comprehensive knowledge of our health offerings during your induction, you’ll develop a warm and productive relationship with your key accounts and ensure the delivery of activity is fulfilled effectively and efficiently and that your partners needs and opportunities for growth are appropriately identified so that they receive the best possible experience from the BHF.

**Working arrangements**

Please note this is an 18 month fixed term contract.

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

**About you**

With knowledge and an understanding of BHF and organisational objectives, you’ll have previous experience delivering projects in large, complex organisations, as well as the knack of developing relationships with internal and external key stakeholders quickly, and with ease.

You’ll have previous experience supporting the delivery of high impact partnerships in either a charity or health-related environment and will have experience managing own workload and key areas of responsibility.

To be successful in this role you’ll have the following skills and experience:

- Good relationship management skills, showing empathy and resilience in handling challenging situations.
- Excellent planning and prioritisation skills, with the flexibility to deal with reactive demands
- Ability to think creatively and work collaboratively to approach partnerships in exciting new ways
- Passionate about improving outcomes for people at risk or living with heart and circulatory diseases
- Willingness to learn new skills and build knowledge of different areas of the organisation
- Adept in Microsoft Office and customer relationship management systems

**About us**

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

**Interview process**

Interviews will be held via MS Teams.

**How to apply

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