Ward Clerk

Main Tasks and Responsibilities Receive patients on admission, promoting a pleasantly receptive atmosphere. Ensure case notes are available, filling administration documents as necessary. Maintain case notes and in good order. Ensure all case notes are appropriately tracked electronically.

File Documents and reports in case notes as per trust policy. Obtain outpatient Appointments liaising with appropriate department. At the same time advise of transport requirements. Arrange transport when required for patients.

Assist with the dispatch of discharge letters etc. to primary care providers to ensure seamless discharge of patients from secondary to primary care. Complete information bulletins recording admissions, transfers, discharges and change of addresses, requests for labels etc. Answer the telephone and general enquires in a courteous manner, to the ward/ department, seeking advice where appropriate.

Convey messages and urgent documentation between the ward and departments as necessary. Report immediately to the Senior Nurse / Manager on duty any accident, complaint or untoward incident involving staff, patients, or visitors in accordance with Trust Policy. Attend as directed in-service training / instruction adopting a positive attitude to your development. Be responsible for ensuring that information scanned into Lorenzo records are timely and accurate.

FULL JOB DESCRIPTION ATTACHED.