Current jobs related to Customer Service Agent, London, Uk - Battersea - Freddies Flowers

  • Transport UK London Bus Driver

    2 days ago

    Battersea, Greater London, United Kingdom Transport UK London Full time

    Be a Part of London's Iconic Bus FleetWe're seeking a skilled PCV bus driver to join our team at the Battersea depot. As a key member of our team, you'll play a vital role in ensuring the smooth operation of our bus services, providing a safe and welcoming experience for our customers.Key Responsibilities:Drive a PCV bus safely and efficiently, adhering to...

  • Transport UK London Bus Driver

    1 day ago

    Battersea, Greater London, United Kingdom Transport UK London Full time

    Be a Part of London's Iconic Bus FleetWe're seeking a skilled PCV bus driver to join our team at the Battersea depot. As a key member of our team, you'll play a vital role in ensuring the smooth operation of our bus services, providing a safe and welcoming experience for our customers.Key Responsibilities:Drive a PCV bus safely and efficiently, adhering to...

  • Transport UK London Bus Driver

    6 days ago

    Battersea, Greater London, United Kingdom Transport UK London Full time

    Drive with UsWe're seeking a skilled and safety-conscious PCV bus driver to join our team at our Battersea depot. As a key member of our team, you'll play a vital role in ensuring the smooth operation of our bus services, providing an excellent customer experience, and contributing to the success of our organization.Key ResponsibilitiesOperate a PCV bus...

  • Transport UK London Bus Driver

    6 days ago

    Battersea, Greater London, United Kingdom Transport UK London Full time

    Drive with UsWe're seeking a skilled and safety-conscious PCV bus driver to join our team at our Battersea depot. As a key member of our team, you'll play a vital role in ensuring the smooth operation of our bus services, providing an excellent customer experience, and contributing to the success of our organization.Key ResponsibilitiesOperate a PCV bus...

  • Estate Agent

    3 months ago

    Battersea, United Kingdom Connells Group Full time

    At **Barnard Marcus**, part of the Connells Group, we’re looking for a highly motivated **Estate Agent** to join our team as a **Sales Negotiator **to complement our fantastic residential sales team in **Battersea**. OTE- £50,000 - Uncapped Commission - Career Progression **A quick look at the role** In this role you will be helping people find their...

  • Estate Agent

    4 months ago

    Battersea, United Kingdom Connells Group Full time

    Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Battersea **working in our well known **Bairstow Eves **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and development**: -...

  • Trainee Estate Agent

    3 months ago

    Battersea, United Kingdom Connells Group Full time

    At Barnard Marcus, part of the Connells Group, we're looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a** Sales Negotiator** for our fantastic residential sales team in Battersea. The **Trainee Estate Agent **is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry...

  • Luxury Estate Agent

    3 months ago

    Battersea, United Kingdom Vesta recruitment ltd Full time

    Are you an experienced Estate Agent, Manager, Lister or Valuer? - Would you like to earn over £100,000 per year selling luxury homes? - Work flexible hours to suit your lifestyle and have a better work/life balance. **REAL ESTATE AGENT - FINE AND COUNTRY** Are you an experienced Estate Agent, Manager, Lister or Valuer? Would you like to earn over...

  • Estate Agent Lister/valuer Premium Homes

    4 months ago

    Battersea, United Kingdom Fine and Country Full time

    Estate Agent | Lister/Valuer | Premium Homes Fine & Country Wimbledon & Battersea Are you an experienced Estate Agent, Manager, Lister or Valuer? Fine & Country have an immediate opening for an Associate to work the premium housing market in Wimbledon & Battersea. - Battersea - £50,000+ OTE Estate Agent | Lister/Valuer | Premium Homes Fine &...

  • Graduate Estate Agent

    3 months ago

    Battersea, United Kingdom Fine and Country Full time

    Are you a recent graduate with a passion for real estate? Elevate your career with Fine & Country, a prestigious global brand with over 300 locations worldwide. We specialize in marketing and selling properties in the upper quartile, prime, and super prime markets, and we're expanding our team in South West London. - Battersea - £ - £22,000 -...

  • Uk Admin Logistics Specialist

    4 months ago

    Battersea, United Kingdom Vivienne Westwood Full time

    **Vivienne Westwood is one of the most iconic British Fashion Brands who cares and believes in its people and the environment. If you’re interested in being part of an organisation that produces quality products, promotes awareness for a better world, and provides an excellent benefits package to support its employees, keep reading.** Vivienne Westwood is...

  • PSV/HGV Mechanic

    5 days ago

    Battersea, United Kingdom Transport UK London Full time

    How would you like to earn nearly £50k per year and only work for an average of three and a half days a week?We are looking for an innovative, self-starting individual who wants to work for one of the fastest growing, dynamic businesses in the London bus industry. You don't need to have bus experience - if you have worked in the transportation sector, be it...

  • PCV Bus Driver

    2 weeks ago

    Battersea, United Kingdom Transport UK London Full time

    PCV bus driver - Battersea depot What do Harry Potter, Spice World and Spiderman have in common?You got it: London buses.Our capital's famous for its big red fleet, and now there's an opportunity to be part of all that history by joining us as a bus driver based in our Battersea depot.You'll help people get to work. Take tourists to popular spots like...

  • PCV Bus Driver

    5 days ago

    Battersea, United Kingdom Transport UK London Full time

    PCV bus driver - Battersea depot What do Harry Potter, Spice World and Spiderman have in common?You got it: London buses.Our capital's famous for its big red fleet, and now there's an opportunity to be part of all that history by joining us as a bus driver based in our Battersea depot.You'll help people get to work. Take tourists to popular spots like...

  • Customer Assistant

    3 months ago

    Battersea, United Kingdom GlobalLogic UK&I Full time

    **Location: Battersea, South West London** **Outreach Editor Language Specialist - Communications** **German and English Speaking** - Technical support or other problem solving experience required. - Skilled researcher and comfortable using a variety of online sources. - Good written communication skills. - Keen attention to detail. - Self-motivated. -...

  • Customer Assistant

    3 months ago

    Battersea, United Kingdom GlobalLogic UK&I Full time

    **Location: Battersea, South West London** **Outreach Editor Language Specialist - Communications** **German and English Speaking** - Technical support or other problem solving experience required. - Skilled researcher and comfortable using a variety of online sources. - Good written communication skills. - Keen attention to detail. - Self-motivated. -...

  • Ibus Controller

    4 months ago

    Battersea, United Kingdom Abellio London Full time

    At Abellio London we love our jobs and everything we do is to support our wider goal of being the best bus operator in London. Do you get a buzz when you see growth in a business? Do you want to be part of this journey? Abellio London Bus operates bus services across London on behalf of TfL, plus rail replacement and event services across the UK. We...

  • Pcv Bus Driver

    3 months ago

    Battersea, United Kingdom Abellio London Full time

    £18.00 (Subject to Licence for London) **PCV bus driver - Battersea depot**: What do Harry Potter, Spice World and Spiderman have in common? You got it: London buses. Our capital’s famous for its big red fleet, and now there’s an opportunity to be part of all that history by joining us as a bus driver based in our Battersea depot. You’ll help...

  • Night Pcv Bus Driver

    3 months ago

    Battersea, United Kingdom Abellio London Full time

    £20.34 (Subject to Licence for London) **Night PCV bus driver - Battersea depot**: What do Harry Potter, Spice World and Spiderman have in common? You got it: London buses. Our capital’s famous for its big red fleet, and now there’s an opportunity to be part of all that history by joining us as a bus driver based in our Battersea depot. You’ll...

  • Pcv Bus Driver

    4 months ago

    Battersea, United Kingdom Abellio London Full time

    £18.00 (Subject to Licence for London) **PCV bus driver - Battersea depot**: What do Harry Potter, Spice World and Spiderman have in common? You got it: London buses. Our capital’s famous for its big red fleet, and now there’s an opportunity to be part of all that history by joining us as a bus driver based in our Battersea depot. You’ll help...

Customer Service Agent, London, Uk

4 months ago

Battersea, United Kingdom Freddies Flowers Full time

Freddie’s Flowers was founded by Freddie Garland in October 2014 with one ambition: to change people’s relationship with flowers. We believe flowers aren’t only for grand occasions, but they make every day special, inspiring creativity and sparking joy.

Our starting point was our direct-to-consumer subscription model, helping us grow a loyal UK following. We launched in Germany in 2020, and then in 2021 we secured significant backing from The Craftory, a like-minded purpose-led global investment house, helping us expand, develop and grow. 2023 saw us start our gifting service - bringing the best of Freddie’s Flowers to everyone who needs it (even last minute).

From the seed of an idea we continue to flourish; we’re now a B Corp organisation, certified Carbon Neutral (by the Carbon Trust) and we’re expanding internationally. And our mission unchanged: to deliver the best, freshest, highest quality flowers - with the least waste.

This role requires you to be in the office a minimum of two days a week.

**About The Role**:
This is a really exciting opportunity to join a fast-growing company. Freddie’s Flowers are looking for friendly, proactive and positive people to join our award-winning customer services team, as we continue to grow As the first point of contact for our customers, this role is key to keeping our wonderful customers inexplicably happy.

You are the first point of call for our customers. You understand customers, and want to see their issues through to resolution.

**What You’ll Be Doing**:

- Be the first point of contact for our customers, dealing with queries in a friendly and efficient way
- Capture and report customer feedback to improve our service
- Work well within your team and across the department to communicate and collaborate, to ensure the customer is always receiving the best service possible

**Requirements**:

- Excellent interpersonal skills and enjoy working as part of a team
- Friendly yet professional writing manner and able to communicate effectively both verbally and in writing.
- Able to analyse problems and find positive solutions
- Quick to learn and able to think on your feet
- Ability to handle a busy workload, prioritise and be flexible
- Confidence building rapport with a customer over the phone
- Ability to upsell our flowers and service to retain customers who are considering stopping their accounts
- An interest in flowers and helping people

**Nice to have**
- Previous customer support or customer facing experience
- Experience with spreadsheets, customer management systems and other office-based software

**The Future**

Our Customer Service Team has seen a lot of growth and development over the last year, and we want to continue to push for the highest levels of customer service. You will be integral to this, and your voice heard across the company on how we support our customers.

**Benefits**
- 28 days annual leave
- 3% employers pension contribution
- Life Assurance (4x annual salary)
- Group Income Protection
- Employee Assistance Programme
- Cycle to Work scheme
- Long service awards and sabbaticals
- Opportunity to buy additional holiday
- Hybrid working
- Learning and Development Support
- Access to discounted ClassPass
- Health and wellbeing sessions with The Mind Clinic
- Team socials and events
- Weekly lunch
- An abundance of organic snacks
- Free Eye Test Vouchers
- 1 CSR day per year
- 50% of Flowers for you
- x2 25% off codes for your Friends & Family

**Inclusion**:Freddie’s Flowers recognises our success is dependent on the success of our people. Freddie’s Flowers is committed to creating an inclusive work environment with a diverse workforce where everyone feels safe and valued. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.