Mortgage Administrator

3 weeks ago

Watford, United Kingdom The Loans Engine Full time

**Mortgage Administrator Vacancy**

The Loans Engine are looking for new Mortgage Administrators to join our Watford based Regulated Mortgage Team to help continue our expansion plans into 2024 and beyond

**What can we offer our Mortgage Administrators?**
- A starting salary of £28,000 - £32,000
- Company contributed pension of 8%
- Private medical health care
- Death in service benefit
- Career progression
- 25 days holiday plus an extra day for every 5 years’ service (max 30 days)
- Option to buy and sell holiday;
- Full training and support

Sound good? This could be the position for you, so read on for more details.

**What does the Mortgage Administrators job look like?**

As a Mortgage Administrator, you will have a varied role, where your responsibilities will include:

- Regular contact with our regulated clients keeping them informed about their cases throughout the process
- Managing case progress through to completion
- Chasing solicitors and other 3rd parties to ensure we give a world class service
- Uploading documents to lender websites
- Managing your diary system to monitor and progress cases, chasing when appropriate
- Working within prescribed policies, procedures and practices
- Updating and maintaining data so that systems and case files are accurate at all times

*

**What we look for from our Mortgage Administrators**

**Honesty** - We will only recommend a product that benefits the client

**Integrity** - Our clients’ faith in our service should prevail throughout their business life and our administrators will strive to fulfil the demands their trust deserves

**Fairness** - We will not recommend an unsuitable product to our clients for our financial gain

**Transparency** - We are forthright and clear: no hidden costs, no surprise product terms

**Service** **Knowledge** - Our employees are specialists and can often find solutions where others can't

**Dedication** - Our employees work tirelessly on client cases to achieve the right outcome for our clients

**Commitment** - We are not a transactional business, building a long term relationship with you means success for us both

**People Efficient** - We analyse the most effective route to hit client deadlines

**Informed** - Clients often have years of experience. Our insights and knowledge must go beyond that to add value - and they do

**Helpful** - Our clients should expect to deal with diligent, courteous and friendly individuals when they work with us

**What are we looking for from our Mortgage Administrators?**

You must:

- Be driven and self-motivated
- Have the ability to multi-task
- Be able to work towards and deliver to targets and deadlines
- Be able to deliver excellent client service
- Be exceptionally well organised
- Share our values and attitudes
- Aspire to the highest professional standards

Experience in finance is **not essential** as **you will receive full training**. We want people with drive and the desire to deliver world-class client service. That way we ensure that our bridging and commercial clients have the best possible outcome and experience with The Loans Engine.

**About The Loans Engine**

**Job Types**: Full-time, Permanent

Pay: £28,000.00-£32,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Life insurance
- Private medical insurance
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Do you live within a 30 minute commute of Watford?

Work Location: In person

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