Customer Service Advisor

3 weeks ago

Wakefield, United Kingdom Jewson Partnership Solutions (JPS) Full time

We have an exciting opportunity for an energetic and enthusiastic **Customer Service Advisor
- Sales & Distribution** to join our team at **JPS Wakefield** working in partnership with Wakefield District Housing Association

Jewson Partnership Solutions (JPS) is a brand within **STARK Group** which specialises in providing building material solutions for our customers in the Public Sector such as Housing Associations and Local Authorities.

This role is working with **JPS in Wakefield** as part of the **STARK Group**. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.

At **STARK Group**, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.
- Are you someone who is passionate about putting customers first, progressing your career, and having varied working days? If yes, then this role could be for you_

**Is this role right for me?**

As a Customer Service Advisor this role has a strong focus on Sales and Warehouse management, as well as supporting in other areas of the branch, so this role is great for someone who loves to build relationships with their team and customers and enjoys an active and varied fast paced role.

**The person we’re looking for will have**:

- Flexible approach to work; happy to work in various departments within the branch
- Ideally have had experience within the construction/building materials industry (although not essential)
- A great team player; ready to support colleagues and customers when needed
- A confident communicator, both over the phone and in branch
- Previous forklift experience desirable (training can be provided)
- Preferable experience of working on a trade counter. Providing excellent customer service whilst building strong customer relations
- Highly advantageous if possess sales experience within the construction industry and social housing sector
- Excellent communication and customer service skills
- People’s person with a strong relationship building ability
- Must be well presented and a hardworking, team player
- Driven, enthusiastic, hungry and lots of self-motivation
- Ambitious, looking for progression and wants to make a career for themselves
- Computer Literate (Microsoft Office)

**Working Hours: Monday to Friday 7:30 - 5PM (No weekend)**

First and foremost, we always want to recruit talented people that align well with our values and way of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson JPS.

**WHAT WILL I BE DOING?**

**Your day to day duties will be to**:

- Dealing with customers on the trade counter in a friendly and efficient manner
- Processing orders, purchasing stock and taking stock levels
- Prepare quotations and follow up on them
- Maintaining high presentation standards in the working environment ensuring it is always kept clean, tidy and presentable
- Using forklift trucks and other equipment to prepare stock for delivery, but don’t worry full training will be provided
- Accurately and efficiently identifying and picking stock to fulfil customer orders
- Maintain stock levels and regular stock checks
- Pick items to fulfil customer orders
- Assist in the loading of operatives vans and serving
- Unloading of supplier vehicles using a FLT where needed (training provided)
- Check incoming stock deliveries and put away in appropriate areas
- Learning products and processes in order to deliver a great customer experience
- Make Health & safety a priority and keep yourself and others safe at work

**BENEFITS**

**What will we offer you?**

In return for your hard work, we have a range of benefits to offer:

- A competitive salary
- A discretionary bonus scheme
- Opportunities for career progression and development
- 33 days' holiday (including bank holidays)
- A defined contribution pension scheme
- Great discounts across high street chains, online stores and holiday agents
- STARK Life Assurance Scheme
- Access to a leading health and wellbeing portal
- Mon - Fri 7.30 AM - 5PM (1-hour unpaid lunch break)
- No weekends and Bank Holidays

**Are JPS and STARK Group inclusive employers?**

The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

**Benefits**:

- Company events
- Employee discount
- Private medical insurance
- Sick pay
- Store discount
- Wellness programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Wakefield, WF6 1ZB: reliably commut

  • Customer Service Advisor

    3 weeks ago

    Wakefield, United Kingdom Page Personnel Secretarial & Business Support Full time

    Page Personnel are working with a reputable company based in Wakefield who are looking for a Full Time Customer Service Advisor to join their rapidly developing team. This is a fantastic chance to join a growing company who love to train and progress theiremployees and offer excellent benefits. **Client Details** Page Personnel are working with a reputable...

  • Customer Service Advisor

    4 weeks ago

    Wakefield, United Kingdom Page Personnel - UK Full time

    New Full time Customer Service Advisor Role Based in Wakefield - 35hr Weeks, Scope for Hybrid Working and Amazing Progression Opportunities **About Our Client**: Page Personnel are working with a reputable company based in Wakefield who are looking for a Full Time Customer Service Advisor to join their rapidly developing team. This is a fantastic chance to...

  • Customer Service Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom Page Personnel - UK Full time

    Permanent role with progression opportunities Competitive salary of £24,600About Our Client:This is an exciting opportunity for Customer Service Advisors to join an established and expanding team. Paying a competitive basic salary (rising after probation), and offering some great benefitsAs a Customer Service Advisor you will; Provide high levels of...

  • Customer Service Advisor

    4 weeks ago

    Wakefield, United Kingdom City & Guilds Full time

    Join our team in Wakefield and embark on a fulfilling career in Customer Services!Ready to change your life for the better? Full-time Role: 35 hours per weekGreat Location: Wakefield, with Free Car ParkingAlmost immediate interviews and start dates availablePermanent Positions with Excellent Benefits and Growth OpportunitiesWe have several vacancies in our...

  • IT Customer Services Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom 360 Recruitment Consultancy Ltd Full time

    360 Recruitment are a specialist Technology recruiter, currently recruiting for an IT Customer Service Advisor to join one of the fastest-growing IT Managed Service Provider in the UK.**Role: **IT Customer Services AdvisorSalary:Up to £27,500 + BenefitsPermanent Role:Full Time - PermanentLocation:Office based in Wakefield (Tuesday, Wednesday &...

  • Customer Service Advisor

    4 weeks ago

    Wakefield, United Kingdom City & Guilds Full time

    **Customer Service Advisor**: **Ready to change your life for the better?** We have several vacancies in our Customer Services department. This is a pure customer service / contact centre role, not sales role! Have you got previous customer service background or maybe you are passionate about great customer experience, and you are looking for your first...

  • Customer Service Advisor

    4 weeks ago

    Wakefield, United Kingdom City & Guilds Group Full time

    **Join our team in Wakefield and embark on a fulfilling career in Customer Services!** **Ready to change your life for the better?** - **Full-time Role**: 35 hours per week - **Great Location**: Wakefield, with Free Car Parking - **Almost immediate interviews and start dates available**: - Permanent Positions with Excellent Benefits and Growth...

  • Customer Service Advisor

    4 weeks ago

    Wakefield, United Kingdom City & Guilds Full time

    Join our team in Wakefield and embark on a fulfilling career in Customer Services! Ready to change your life for the better? Full-time Role : 35 hours per week Great Location : Wakefield, with Free Car Parking Almost immediate interviews and start dates available Permanent Positions with Excellent Benefits and Growth Opportunities We have several...

  • Customer Service Advisor

    4 weeks ago

    Wakefield, United Kingdom City & Guilds Full time

    Join our team in Wakefield and embark on a fulfilling career in Customer Services!Ready to change your life for the better? Full-time Role: 35 hours per weekGreat Location: Wakefield, with Free Car ParkingAlmost immediate interviews and start dates availablePermanent Positions with Excellent Benefits and Growth OpportunitiesWe have several vacancies in our...

  • Customer Service Advisor

    4 weeks ago

    Wakefield, United Kingdom City & Guilds Full time

    Join our team in Wakefield and embark on a fulfilling career in Customer Services!Ready to change your life for the better? Full-time Role: 35 hours per weekGreat Location: Wakefield, with Free Car ParkingAlmost immediate interviews and start dates availablePermanent Positions with Excellent Benefits and Growth OpportunitiesWe have several vacancies in our...

  • Customer Service Advisor

    2 weeks ago

    Wakefield, United Kingdom City & Guilds Group Full time

    **Join our team in Wakefield and embark on a fulfilling career in Customer Services!** **Customer Services roles in Wakefield** - Permanent Role - Excellent Benefits and promising growth opportunities - It's a full time role working 35 hours per week - Great location in Wakefield, Free Car Parking, and almost immediate interviews and starts **Ready to...

  • Customer Service Advisor

    4 weeks ago

    Wakefield, United Kingdom Olleco Full time

    Customer Service Advisor - Wakefield, West Yorkshire - £23,400 (plus bonus) per annum plus Benefits including Pension, BUPA Medical Cash Plan, Life Assurance, 20 Days’ Holiday increasing with service, Full-Time Position - A vibrant, world-class and innovative recycling and renewable energy company has a vacancy for a Customer Service Advisor on a...

  • Customer Service Advisor

    3 weeks ago

    Wakefield, United Kingdom City & Guilds Group Full time

    **Customer Services roles in Wakefield** - **Permanent Role**: - **Excellent Benefits and great future opportunities**: - **Full time role; 35 hrs per week**: - **Great location in Wakefield, free car park, almost immediate interviews and start** **Ready to change your life for the better?** We have several vacancies in our Customer Services...

  • Customer Service Advisor

    1 week ago

    Wakefield, United Kingdom City & Guilds Group Full time

    **Customer Services roles in Wakefield** - **Permanent Role**: - **Excellent Benefits and great future opportunities**: - **Full time role; 35 hrs per week**: - **Great location in Wakefield, free car park, almost immediate interviews and start** **Ready to change your life for the better?** We have several vacancies in our Customer Services...

  • Customer Service Advisor

    2 weeks ago

    Wakefield, United Kingdom City & Guilds Group Full time

    **Ready to change your life for the better?** We have several vacancies in our Customer Services department. This is a pure customer service / contact centre role, not sales role! Have you got previous customer service background or maybe you are passionate about great customer experience, and you are looking for your first job??? Whatever the answer -...

  • Customer Service Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom City & Guilds Group Full time

    Join our team in Wakefield and embark on a fulfilling career in Customer ServicesReady to change your life for the better?- Full-time Role: 35 hours per week- Great Location: Wakefield, with Free Car Parking- Almost immediate interviews and start dates available:Permanent Positions with Excellent Benefits and Growth OpportunitiesWe have several vacancies in...

  • Customer Service Advisor

    4 weeks ago

    Wakefield, United Kingdom City & Guilds Group Full time

    Customer Service Advisor Join our team in Wakefield and embark on a fulfilling career in Customer Services! Ready to change your life for the better?  Full-time Role : 35 hours per week Great Location : Wakefield, with Free Car Parking Almost immediate interviews and start dates available Permanent Positions with Excellent Benefits and...

  • Customer Service Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom City & Guilds Group Full time

    Ready to change your life for the better?We have several vacancies in our Customer Services department.This is a pure customer service / contact centre role, not sales roleHave you got previous customer service background or maybe you are passionate about great customer experience, and you are looking for your first job???Whatever the answer - we would love...

  • Customer Service Advisor

    3 weeks ago

    Wakefield, United Kingdom First Choice Recruitment, Wakefield Full time

    **Role: Customer Service Advisor** **Hours: Monday - Friday 8:30am - 4:00pm** **Rate: £10.42 per hour (£11,59 after 12 weeks)** **Location: Junction 41 Wakefield** **Start date: ASAP** First Choice are actively recruiting for a Customer Service Advisor to join our reputable client based in Junction 41 Wakefield. Our client is the largest local...

  • Customer Services Advisor

    3 weeks ago

    Wakefield, United Kingdom Harte Consulting ltd Full time

    Do you value putting customers and their needs first? Do you enjoy collaborating with others to achieve amazing results and never accepting second best? If so, Harte Consulting are buzzing to announce a role as **Client Services Advisor, **working for a West Yorkshire company, who service the entire UK property market. A **Client Services Advisor** role...