Customer Service/sales Representative
3 weeks ago
Duties:
- Provide exceptional customer service to clients and potential customers
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with product selection and provide information about product features and benefits
- Process orders, returns, and exchanges accurately and efficiently
- Maintain a high level of product knowledge to effectively address customer questions and concerns
- Meet or exceed sales targets by upselling and cross-selling products
- Build and maintain strong customer relationships through effective communication and follow-up
- Collaborate with team members to ensure customer satisfaction and achieve department goals
Qualifications:
- Proven experience in customer service or sales role is a plus
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to work well in a fast-paced, team-oriented environment
- Proficient computer skills, including knowledge of Microsoft Office Suite
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with strong organizational skills
**Benefits**:
- Competitive salary based on experience
- Comprehensive training program provided
- Opportunities for career growth and advancement within the company
- Health insurance options available
- Paid time off and holiday pay
We are looking for a motivated individual who is passionate about delivering exceptional customer service. If you have a positive attitude, strong communication skills, and enjoy working in a dynamic team environment, we would love to hear from you
To apply, please submit your CV and cover letter highlighting your relevant experience
**Salary**: £26,701.00-£28,426.00 per year
**Benefits**:
- Company car
- Company events
- Company pension
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Work Location: In person
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