Operations Manager

2 weeks ago


Scunthorpe, United Kingdom Jenkin Halls Recruitment Ltd Full time

**Title** Operations Manager

**Location** Scunthorpe

**Reports To** Director, Operations & Finance

**Package**Negotiable basic + car allowance + benefits (37.5-hour week)

**Company Overview**:
With over 30 years of high security systems experience, field proven products, and expert support personnel in the UK, US, Europe, UAE and Singapore, this impressive business offers its clients turnkey networked solutions for comprehensive protection andpeace of mind.

**Job Purpose**

The Operations Manager is responsible for all day-to-day activities of the operational functions with the Centralised Operations team which covers Supply Chain, Quality, Projects, Production Assembly, Test and Warehousing functions.

The Operations Manager shall ensure a consistent focus on efficiency and effectiveness of all operational transactions and processes required to effectively support the global regional teams in delivering customer orders in a timely, accurate, and cost-effectivemanner.

The Operations Manager will work alongside the wider regional and strategic leadership of the business to provide guidance and support for all operational activities and develop strong relationships with a variety of internal stakeholders throughout thevarious regional offices.

**Principal Accountabilities**
- Ownership of business operational goals, targets, and KPIs, ensuring the implementation of necessary actions and activities to meet these objectives.
- Support and develop the operations team and ensure strong communication and engagement across all functions.
- Directly lead the operations team in the forecasting, planning and delivery of operational output levels to meet overall business objectives.
- Drive the operations team to support the execution of customer orders for all regional businesses in accordance with specified terms and agreed expectations.
- Review and manage the holistic demand planning process based on opportunity forecasts provided by the regional sales teams to forward plan operational activities and allocate resources in the most effective manner.
- Manage the holistic demand planning process to plan and approve advance purchasing of long lead time and high value parts within delegation of authority levels to support expected customer delivery lead times.
- Continuously review operational activities to identify areas for process improvement and implement appropriate changes through to a conclusion.
- Ensure company management system certification is maintained in accordance with the all the latest quality standards maintained by the various Systems businesses.
- Undertake regular performance and development reviews with the operations team, to improve development, individual performance and succession planning and ensure that all team members within functional departments have reviews.
- Maintain the fitness of the Operations Facilities and propose capital investment when necessary.
- Review and approve training, equipment, and other resourcing requests, and submit for senior approval where required by the latest delegation of authority levels.
- Contribute to the creation and execution of strategic business plans.
- Contribute to the preparation of annual budgets and manage the operational spend in line with expectations.

**Key Personal Attributes**
- Experience of leading a cross-functional team and provide leadership and guidance.
- Ability to work well within a team and develop collaborative working relationships.
- Ability to plan and manage own workload and balance the competing objectives of multiple functions.
- A flexible self-motivated starter.
- Strong analytical skills with a high degree of numeracy.
- Can-do attitude to completing tasks through to a conclusion.
- Positive, resilient, and enthusiastic.
- Practical approach to problem solving and implementing changes.

**Qualifications and Experience**
- Degree level or equivalent professional qualification.
- Experience of leading a cross-functional team, providing guidance and development.
- Knowledge and understanding of operational business practices.
- Computer literate with experience of Teams, PowerPoint, Excel and Word.
- Experience of utilising ERP/Business Information systems.
- Experience in Services, IT, Energy or High Precision Manufacturing sectors would be an advantage.



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