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Support Analyst

5 months ago

Orpington, United Kingdom Pearson Whiffin Recruitment Ltd Full time

**Support Analyst - Fully Onsite**

I am working with a global organization who are looking for someone to come and join their support team who possesses strong knowledge of Windows based environments.

The role will be to work as part of team who deal with the upkeep of all technical issues raised by the service desk.You will be dealing with building, deployment and maintenance of IT Hardware across the business.This will include all laptops and desktopbuilds, software installation, support of mobile devices as well as travel to international locations.

**Required Skills and Experience: **
- Previous experience within a IT Hardware support role.
- Ideally holding some form of industry recognized certification
- Knowledge of Desktop and Laptop builds, deployment and overall support and maintenance
- Knowledge of Windows based operating systems, software installation with any knowledge of CAD products a real advantage.
- Knowledge of working within an operations environment, dealing with tape libraries, disaster recovery principles and backup solutions.