Field Service Engineer
1 month ago
The expected duties and ideal experience for the successful service engineer are as follows:
- Responding to machine failures within the agreed SLA
- Training staff on sites showing the operational features of the equipment once it is installed
- Liaising with the service desk to ensure calls are completed
- Working towards a first-time-fix
- Providing cover to other areas as required (due to holidays, sick days, etc.)
Skills and experience required:
- Minimum of 1 years experience of vending of coffee machine engineering
- Technical experience on Schaerer coffee machines.
- Basic understanding of electrical engineering
- Excellent communication and customer service skills
- Excellent problem solving skills
- Full and clean UK drivers license
Full in-house training will be provided for this position, as will a vehicle, fuel card, all tools, and a tablet and phone. Previous experience as a field service engineer in the coffee or vending industry is essential for this this position.
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