Network Support Engineer

2 weeks ago


Plymouth, United Kingdom First Achieve Ltd Full time

Network Support Engineer - Plymouth - Hybrid Working

15 month fixed term contract, Hybrid Working (required to attend Plymouth HQ, 1 day per fortnight)

A national IT Managed Services Provider operating in the public sector is seeking a Network Support Engineer with experience in supporting conventional and SD WAN enterprise networks to join their 7-man managed services team responsible for 3rd line enterprisenetwork support.

Experience Required
- 3rd Line Support to Conventional Enterprise Networks & SD WAN Enterprise Networks (Fortinet SD WAN or similar)
- CCNP level Routing & Switching
- BGP, OSPF, VRS
- Enterprise Firewalls ( Fortigate, Checkpoint, Cisco ASA, Juniper or similar)

**Responsibilities**:

- Maintaining and administering Enterprise networks and SD WAN networks
- Working closely with partners, vendors, and associated support teams
- Performing disaster recovery operations and data backups when required
- Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems
- Supporting the network operation lifecycle by reviewing and implementing change, supporting delivery of new services, working with the network manager on capacity and uptime
- Conferring with network users about solving existing system problems



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