Recoveries Specialist
3 days ago
**Calling all claims specialists - its time to move your career up a gear**Do you have the drive to grab a new opportunity today?**
We have a fantastic opportunity for a number of Recoveries Specialist to join our Recoveries department, on a full-time permanent basis.
Our Recoveries Specialists are responsible for tracking, tracing and recovering the Company's outlay owed to them by the Third Party and/or their insurance company.
Working 3 days from home and 2 days in the office
**Responsibilities**
- Ensure the best possible settlement is achieved effectively by making decisions on whether to pursue or abandon a recovery, whilst always considering economics.
- Handle all enquiries as if it were the first call of the day. Be professional and courteous at all times
- Provide updates on claims whilst managing the customer's expectations. Drive the claim forward to settlement at all times.
- Ensure the claim is chased at every opportunity in order to reach the best settlement efficiently and expediently.
**Skills/Experience**:
- Ideally at least two years' general claims insurance experience.
- Previous experience in a customer-facing role including demonstrable evidence of providing high standards of customer care are essential.
- Front line customer support in a target driven role.
- Computer skills (including the Internet).
- Knowledge of Claims processes and systems.
- Awareness of fraud indicators.
Salary - up to £23,000 plus up to 5% annual bonus
**Benefits**:
- 33 days annual leave (including bank holidays), rising with length of service
- Refer a friend scheme, up to £1,000
- Employee discounts on products
- Opportunities for career progression
- Contributory Pension
- Life Assurance
- Employee Assistance Programme
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