Business Administrator

To assist in the effective administration of the home, (in accordance with the Company’s Policies), under the supervision of the Home Manager. To work as part of a team and be a proactive team member.

**General**
- To answer telephone calls in a polite and courteous manner dealing with any requests promptly and efficiently, returning call backs in timely manner.
- To meet and greet any visitors and professionals to the Home
- To ensure when post arrives it is distributed to relevant recipients in a timely manner
- To ensure that all regular ordering takes place on the designated day and remains in budget.
- To support the manager in the positive marketing of the Home
- To ensure all marketing information is available and displayed
- To ensure that all groups of staff have all relevant paperwork photocopied in a timely manner to maintain standards of record keeping and health & safety recording To support the manager in minute taking, note taking and typing of the associated records
- To maintain confidentiality of all relevant information and files
- To ensure all relevant information for admission and discharge of any clients is addressed and maintained to the relevant parties in a timely manner
- To ensure all staff files contain the relevant information
- To maintain an audit for all personnel files to evidence their content
- To support the manager in payroll for staff
- To carry out general office duties as required including filing and safe storage of documents

**Training and staff development**
- To assist with staff training via the e learning programme and training computer
- To ensure new staff have relevant induction pack and other articles e.g. uniform, badge, ready in a timely manner
- To keep the training matrix up to date for all mandatory training reporting any forthcoming needs to the home manager

**Finance**
- To maintain accurate records both in e form and manual in relation to monies held in the home
- To monitor the monies to ensure they are checked in accordance with the policy on a monthly basis
- To ensure all logs are kept up to date and submitted to Head office in the timescale required
- To ensure the Manager is made aware of any potential problems or issues in a timely manner
- To maintain clear and concise and legible records
- To comply with all Company Financial Policies

**Qualifications, Skills and Experience**

**Essential**
- Experience within a similar field
- Excellent interpersonal skills and customer care
- Accuracy and ability to multitask
- Ability to work on own initiative
- Must be enthusiastic, empathetic and confident personality
- Experience in a customer service environment
- Ability to meet laid down or requested task completion target dates
- Able to meet deadlines

**Desirable**
- Customer care and/or administration qualification
- Excellent standard of IT skills
- Knowledge and understanding of Care Inspectorate
- Knowledge and understanding of the Elderly Care Sector

Please get in touch with our Recruitment team today and become part of the Advinia family