Reporting Specialist

3 weeks ago


Edinburgh, United Kingdom Lothian Broadband Full time

Job Advert

**The job at a glance**

**What you'll do**
- Deliver the daily weekly and monthly management reports including, Marketing Campaign Reporting, Telesales and Field, Customer Onboarding and Installation reporting.
- Deliver the senior management and exec reports for the commercial department including the weekly customer report and sales forecasting.
- Use your data management expertise to consult and advise commercial managers and develop new reports and dashboards.
- Continuously improve the reporting process including increased automation of reporting to reduce manual data input and improvement efficiencies.
- Liaise with suppliers regarding the capture and transfer of data to improve accuracy of reporting.
- Build understanding and knowledge of CRM and Lead generation systems to understand what is possible in terms of reporting.

**What you'll bring**
- Previous experience within a data management or reporting role.
- Expertise with reporting tools: PowerBI, Excel (Advanced) and SQL
- Investigative and problem solving skills, to determine root cause of issues within the reporting processes and fix any errors.
- Data Integrity Knowledge: a good understanding of how to maintain data integrity and input processes to reduce erroneous information.
- Communication Skills & Presentation of Data: present complex data accurately and concisely in a format fit for purpose & the audience.
- Consultative: See the commercial management teams as customers & work with them to provide the best reporting in line with business objectives.
- Commercially Astute: Ensuring information provided is in line with business requirements & key performance indicators.



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