Veterinary Receptionist

**Are you passionate about making pets a priority? Here at CVS, so are we**

We are seeking an enthusiastic individual with a passion for animals to join us as a **Veterinary Receptionist at Campsie & Strule Farm Vets.**

**Location**: Newtownstewart

**Contract**:Permanent

**Hours**:24 hours per week

**Shift Pattern**:Monday - Friday 08.30 - 17.00 and 1:3 Saturdays 08.30 - 14.00 with TOIL

**About Campsie & Strule Farm Vets**

**Take a look at the practice here**:Campsie & Strule Veterinary Services - Newtownstewart

We are a Farm Animal Practice with branches in Omagh & Newtownstewart and are part of the CVS Farm NI Group. We have a great team of Vets & Admin staff that pride ourselves on offering our clients exceptional service and leading clinical care.

**About CVS**:
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

**Take a look at **our** short film to recognise the **remarkable** work **that** **our** Vets, Nurses, **Care** Assistants and **Receptionists** do on the front line every day in the UK**:CVS Ode to Veterinary Professionals**

**About the role**:
Day-to-day duties of the role will include:

- Answering phones, triaging calls and booking appointments
- Registering new clients
- Completing insurance forms
- Dispensing medications
- Taking payments
- Managing Vet's diaries
- Stock control
- And most importantly; providing a warm and welcoming experience to our clients arriving at the practice

**What we're looking for in our Veterinary Receptionist**:

- **Previous Receptionist experience is essential**, veterinary experience is a plus
- **A full UK Driving License**:

- Resilient with the ability to cope with potentially distressing and emotional situations
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- A positive attitude and excellent teamwork skills
- Proficiency in Microsoft Office and other database management and operating systems

**What we can offer you**:
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:

- CPD and further studies funded and encouraged.
- Up to 7 weeks annual leave plus Bank Holidays (or equivalent) with our Buy/Sell holiday scheme - allowing you to purchase an additional two weeks of annual leave
- Long Service Holiday - Receive extra days leave each year in your first 5 years at CVS
- Workplace pension scheme
- CVS Refresh - one of our health and wellbeing rewards. Our teams receive a weekly allowance to spend on tasty treats or fitness classes
- Mental Health first aiders. Our people are at the heart of what we do and your health & well-being matter
- Maternity / Adoption Pay - 10 weeks full pay and 10 weeks half pay
- Paternity Pay and Shared Parental Leave
- Cycle to work scheme, saving 25-39% on a bike and accessories
- Discounted pet treatments
- Employee Assistance Programme: 24/7 365 days a year helpline to support you and your immediate family when you need it the most
- Discounted UK gym membership with Gym Flex
- Save as you Earn Scheme (SAYE)

Or, if easier, you can find a full list by clicking here: CVS Employee Benefits
- what we can offer you