Audi Connectivity Genius

6 months ago

StokeonTrent, United Kingdom Audi Full time

**The opportunity**:
To many of us using our smartphones plays a big part in our day-to-day lives, MyAudi aims to integrate into this and as an Audi Connectivity Genius, you will be in charge of making sure that every customer has full access too all functions this can offer. This means making sure customers who have previously not been connected to their MyAudi App are fully set up before they leave the dealership.

You will be working alongside the aftersales team to ensure that every customer is offered a connected handover with Audi Service request activation as part of their service. As part of this role, you will become an expert in Audi Connect and therefore will be the person who will handle any customer queries; this could be a customer struggling to get set up or alternatively a customer who wants to know all the functions of the My Audi App.

**Full training will be given**

**More about the role**:

- Provide a knowledgeable, responsive, and efficient service
- Set up customer through MyAudi Go
- Use systems such as Kerridge/CRM
- KPI management

**More about you**:

- Previous customer service experience
- Excellent communicator both written and verbal
- Computer literate
- ‘Can do’ attitude
- Experience of working to targets and KPI’s
- Strong organisation and time management skills
- Ability to manage own workload

**A bit more about the family**:
Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today. From Birmingham in the South to Carlisle in the North we partner with eleven brands including; Audi, Volkswagen, Land Rover, Honda and many more.

We’re expanding our own-brand, Motor Match our used sites, and we don’t stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts. All this is supported by our Head Office in Crewe.

But, it’s not what we do that makes us the company we are, it’s how we do it; it’s our family heritage that sets us apart, with the Smyth family playing a hands-on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work. We live by our caring, honest and proud values which is why our long service boards are brimming with names who’ve been with us five, ten and fifteen years

**Benefits of working for Swansway Group**:

- Free on-site parking
- Holidays that increase with length of service
- Your Birthday off
- Company Pension Scheme
- Life Assurance
- Death in Service Benefit
- Long service recognition
- Annual flu jab
- Discounts on products and services that extend to your family and friends
- Cycle to work scheme
- Employee recruitment referral payments
- Employee assistance programme and counselling service
- Occupational health services
- Flexible working patterns
- Car Benefit Scheme for employee or family

  • Residential Childcare Worker

    6 months ago

    Stockton-on-Tees, United Kingdom Spark of Genius Full time

    **Shifts**: Full-Time day shifts, 40hrs **Locations**: Stockton-On-Tees **Job Type**: Permanent **Salary Scale** **£28,329.60 pa** **£500 Welcome Bonus *£1000 Recommend A Friend Bonus!** **About us** Spark of Genius is one of Scotland’s largest residential child care providers. For over 25 years, we have been delivering high quality care to young...

  • Maintenance Assistant

    6 months ago

    Stockton-on-Tees, United Kingdom CareTech Group Full time

    **King Edwin school **is looking to appoint a M**aintenance Assistant** to help support the efficient upkeep of the school and grounds. The role will entail assisting the site manager in all aspects of ensuring the school is a clean and safe environment for pupils, staff and visitors. The hours will mainly be afternoons between 1.30 and 5.30 Monday to...

  • Senior Residential Childcare Worker

    6 months ago

    Stockton-on-Tees, United Kingdom CareTech Group Full time

    **Senior Residential Childcare Worker** **Manual Driving License is Essential** **£500 Welcome Bonus *£1000 Recommend A Friend Bonus!** **About us** Spark of Genius is one of Scotland’s largest residential child care providers. For over 25 years, we have been delivering high quality care to young people who need to be looked after. Spark of Genius is...

  • Residential Childcare Worker

    6 months ago

    Stockton-on-Tees, United Kingdom CareTech Group Full time

    Residential Childcare Worker - Nights*£500 Welcome Bonus *£1000 Recommend A Friend Bonus!Manual Driving License is a NecessityAbout usSpark of Genius is one of Scotland’s largest residential child care providers. For over 25 years, we have been delivering high quality care to young people who need to be looked after. Spark of Genius is also part of the...

  • Residential Childcare Worker

    1 month ago

    Stockton-on-Tees, United Kingdom CareTech Group Full time

    Residential Childcare Worker*£500 Welcome Bonus *£1000 Recommend A Friend Bonus!Manual Driving License is a NecessityAbout usSpark of Genius is one of Scotland’s largest residential child care providers. For over 25 years, we have been delivering high quality care to young people who need to be looked after. Spark of Genius is also part of the UK-wide...

  • Residential Childcare Worker

    6 months ago

    Stockton-on-Tees, United Kingdom CareTech Group Full time

    Residential Childcare Worker - Nights *£500 Welcome Bonus *£1000 Recommend A Friend Bonus! Manual Driving License is a Necessity About us Spark of Genius is one of Scotland’s largest residential child care providers. For over 25 years, we have been delivering high quality care to young people who need to be looked after. Spark of Genius is also part...

  • Assistant Manager

    2 months ago

    Stockton-on-Tees, United Kingdom CareTech Group Full time

    *Full Driving License is Essential*About usSpark of Genius is one of Scotland’s largest residential child care providers. For over 25 years, we have been delivering high quality care to young people who need to be looked after. Spark of Genius is also part of the UK-wide CareTech family who are committed to providing each child with opportunities to have...

  • Residential Childcare Worker

    4 months ago

    Stockton-on-Tees, United Kingdom CareTech Group Full time

    *£500 Welcome Bonus *£1000 Recommend A Friend Bonus!*Full Driving License is Essential*About usSpark of Genius is one of Scotland’s largest residential child care providers. For over 25 years, we have been delivering high quality care to young people who need to be looked after. Spark of Genius is also part of the UK-wide CareTech family who are...

  • Residential Childcare Worker

    6 months ago

    Stockton-on-Tees, United Kingdom CareTech Group Full time

    **£500 Welcome Bonus *£1000 Recommend A Friend Bonus!** **Full Driving License is Essential** **About us** Spark of Genius is one of Scotland’s largest residential child care providers. For over 25 years, we have been delivering high quality care to young people who need to be looked after. Spark of Genius is also part of the UK-wide CareTech family...