Clinical Coder

**Hours**

**8.00 - 1.15 Monday to Friday week 1**

**1.15 - 6.30 Monday to Friday week 2**

**Job Purpose**

Answering Calls

Care Navigate calls in an appropriate way

To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.

Scanning document onto patient records, coding as required.

Implement the correct procedure when the telephone system breaks down.

Process appointment requests from patients by telephone and in person

Deal with home visit documentation ready for the visiting clinician

Registrations of new patients

Process patients change of address

Ensure working area is clean and tidy

Ensure building security and report any problems most appropriate person

**Prescription Processing**

Encourage patients to take responsibility for their repeat prescriptions ordering and increasing take up of EPS

Produce prescriptions for the clinicians to sign or process electronically in an acceptable timeframe

Ensure all prescription requests are processed and are ready for collection within a 48-hour timeframe

Generate requests for medication on behalf of the patient for non-repeat items

Actively encourage patients to reconcile medications to facilitate monthly collections

Discuss with patients their requirements, encouraging patients to order only what they require

Input data into the patient’s healthcare records as necessary

Deal with all prescription related enquiries in a timely manner

Tasks

Process all EMIS tasks

Process all DOCMAN tasks

Stationery and Equipment

Ensure there is an adequate supply of stationery in the clinical rooms and reception area.

IT

Reporting any faults and assisting other staff members if there are issues in the Practice.

To maintain the computer clinic system in an accurate and secure manner.

To assist with the gathering of statistics and information when required.

Post & Correspondence

To ensure that all incoming and internal patient correspondence is stored on/in the patients’ medical record and relevant information is coded.

Filing

File prescriptions appropriately

Information Governance

Comply with Information Governance legislation

EMIS Appointment System

Call list of patients when required and book appointments appropriately

**Job Types**: Part-time, Permanent

**Salary**: £10.42 per hour

Schedule:

- Monday to Friday

**Experience**:

- providing care: 1 year (preferred)

Work Location: In person

Application deadline: 31/01/2024