Paralegal - Rta / El / Pl

Keoghs are seeking a Complex Injury Paralegal to join our growing Complex Injury Team in Coventry.

The role offers an excellent opportunity to gain experience in large loss and complex injury RTA / EL / PL work including assisting on large loss cases valued from £100k to £1M. In this role you will be required undertake a variety of file handling tasksto support a small team within our Complex Injury Claims Team. Your work will be supervised and feedback given as you develop your skills in this area.

**Key Accountabilities**:
You will work as part of a team, supporting those with responsibility for progressing each file from receipt of papers from the insurer client to resolution of the claim. The role will include:

- Delivery of agreed performance targets and quality standards
- Preparing basic court documents; filing and serving court documents; and diarising of court orders and hearing dates
- Liaising with experts and counsel regarding CVs, fees and availability for conferences, JSMs and hearings
- Liaising with insureds and witnesses regarding attendance at conferences, JSMs and hearings. Drafting of witness summons.
- Registering and updating CRU, notifying CRU of settlement
- Maintaining experts summary, interim payment records and offer history within case management system
- Review of medical records and drafting summaries of those reviews using the records review spreadsheet
- Review of photographic evidence and surveillance footage and preparing a precis of the evidence
- Redaction of documents to ensure legal privilege maintained and/or no GDPR breaches
- Fielding telephone calls and dealing with general queries received from parties involved in the claims including the insureds, insurers, experts and witnesses
- Arranging payments where required
- Conducting legal research.
- To ensure compliance with the SRA Standards & Regulations

As competency in role increases, tasks will also include:

- Preparing instructions to counsel to advise on papers, in conference or to attend hearings
- Liaising with parties involved in claims including the insured and witnesses to obtain evidence and draft witness statements
- Preparing disclosure lists of own evidence and reviewing third party disclosure, cross referencing with own evidence and expert evidence, identifying basic anomalies and inconsistencies
- Attending client meetings and note taking where client approval given

**RECRUITMENT CRITERIA**:

- Minimum education standard of 5 GCSEs grades 5 or above or A-C with established interest in law either through further education (e.g. LPC or ILEX) or experience within a legal environment
- Experience of and understanding of the litigation process, preferably in a file handling role
- Good telephone and communication skills with people at all levels inside and outside the business
- An ability to organise and prioritise tasks using initiative
- Calm under pressure with the ability to re-prioritise and delegate effectively when required
- An ability to maintain attention to detail when dealing with repetitive tasks
- Self-confidence, with good literacy and IT skills
- Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
- Ability to work effectively within the Keoghs shared values framework

**Compensation & Benefits**:
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
**Keoghs values**

We listen, are down to earth and supportive

We work together towards a common goal

We’re friendly with a can do attitude

We care about our clients

We evolve