Temporary Telephonist

Office Angels are currently looking for a Temporary Telephonist based at our client in Edinburgh City Centre. This is a full time role working Monday - Friday, 8:30am-5pm. This role is paying £11.91 per hour. This role is due to start ASAP on an ongoingbasis.

Duties and Tasks:

- Managing calls in to our client line as well as supporting other calls for the client solutions team whilst communicating across multiple channels
- Raising requests and updating requests on the workflow system
- Participating in ongoing and new projects
- Expanding and sharing your knowledge of the companys platform and the wider business
- Working in close partnership with clients to maximise their customer experience and journey
- Living and breathing the companys values and know how the approach you take impacts the client.

Skills and Experience:

- Previous experience providing exceptional customer service
- Excellent relationship building skills
- Experience prioritising high impact work, but never neglecting the finer details
- Excellent communication skills
- Experience of working collaboratively as part of a team
- Prior experience with systems, in particular Microsoft Office.

Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:
Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after

Access to discount vouchers with many high street brands

Eye care vouchers and money towards glasses should you require them for VDU purposes

We can search for permanent work whilst you're in assignments and offer expert interview support and advice

Weekly pay

Pension scheme option (with employer contributions)

28 days paid annual leave (Based on a weekly accrual)

Statutory Sick Pay in the unfortunate event you find yourself under the weather

Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues

Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism

We're proud to say our consultants are experts in recruitment and are more than happy to discuss the benefits in more detail; please contact us for more information.

If you are interested in this role and wish to be considered please click apply

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.