Senior Leisure Assistant

2 weeks ago


Birmingham, United Kingdom Aston University Full time

The Senior Leisure Assistant will support the Operations Manager and Assistant Operations Manager in the professional delivery of sport and leisure activities at the Sir Doug Ellis Woodcock Sports Centre.

The role involves supervising a team of Leisure Assistants, Fitness Instructors, Class instructors and casual staff who are on duty during operational shifts.

The Senior Leisure Assistants work on a three-week rotating shift pattern which includes evening and weekend shifts. During these shifts, the post holder is the most senior member of staff on duty with the responsibility for the professional operation of the main campus indoor and outdoor sports facilities, including a swimming pool facility.

The role includes, following all Normal Operating Procedures and Emergency Operating Procedures when necessary. The post holder must ensure compliance with all relevant policies and procedures relevant to Sport Aston for which training will be given.

General duties include, pool life guarding, arranging staff cover when necessary, carrying out reception duties, set up and de-rig of equipment, liaising with customers and handling customer enquiries, ensuring regular facility checks are carried out and any faults or hazards dealt with promptly, operating a computerised booking system and delivering high levels of customer excellence at all times.

Applicants must possess a current NPLQ lifeguard qualification and also have a Pool Plant Operator’s qualification. Some supervisory experience in a multi-purpose sports centre with gym and swimming pool facilities would be an advantage.



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