Bike Pro Shop Mechanic

4 months ago

London, United Kingdom Decathlon UK Full time

**International. Lovers of sports. Team players. Stronger together through our love of sports.**

**At Decathlon UK, we provide Careers That Let You Play. We are driven by our mission to help more people in the UK get physically active and healthy. We are a part of the DECATHLON Group, one of the world’s biggest sporting goods retailers. Headquartered in France, DECATHLON specializes in the creation of sports products and their distribution online and in stores at more than 1,700 locations in 61 countries. In the UK, it has over 50 stores nationwide and an e-commerce site that caters to nationwide delivery.**

**The job**:
**As a Bike Pro Shop Mechanic at Decathlon, your primary mission is to elevate our users' cycling experience by delivering exceptional maintenance and repair services for top-tier road bikes. In addition to your technical expertise, you will actively engage with our specialist cycling customers, offering personalized advice and facilitating bike sales to enthusiasts who are passionate about the world of cycling.**

**Your responsibilities**:

- **Ensure a superior customer service experience for expert users, offering personalized assistance and expert guidance on road bike maintenance.**
- **Assist in the creation and maintenance of a specialized boutique catering to experienced cycling enthusiasts.**
- **Perform mechanical and electrical repairs for high-quality road bikes within the Decathlon Store.**
- **Oversee stock management and control, maintaining optimal levels of road bike parts and accessories to meet customer demands.**
- **Contribute to business performance analysis, identifying opportunities for improvement and implementing strategies to enhance the efficiency of the road bike department.**
- **Actively participate in recycling initiatives and repair defective bikes within the store to reduce our negative impact on the environment.**

**Who are you? ( Description of the profile “must have and nice to have”)**Passionate about bikes**Cytech-certified level 2/3**Creative thinker and problem solver**People-person with a high sense of service**Good communication skills**Invested in the development of yourself and others**

**Additional information**:
**As a bike pro mechanic, you will be required to work the usual retail hours, including evenings and weekends. Location: Surrey Quays**

**Benefits**:

- **Annual Remuneration Reviews**
- **Healthy Employee Discount on all Decathlon Products**
- **Weekly Staff Sports/Activities**
- **Cycle-to-Work Scheme**
- **Intensive Learning and Development Training via Decathlon Academy**
- **And many more**

**About Decathlon UK**:
**Decathlon is an international sports retailer with 2080 stores in 56 countries. We are dedicated to helping, inspiring, and guiding individuals through their sports experiences. At Decathlon, we believe that discovering new sports and being active should be accessible to everyone, making living well a reality for all. Join us on this exciting journey

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