Outbound Executive

7 months ago


Jarrow, United Kingdom Essentra PLC Full time

Making it easier for our customers is our top priority. That's why we operate internationally in 29 countries across 4 continents. With every order, we offer a hassle-free experience through our 14 manufacturing facilities, 34 distribution centres and 40 sales and service locations.

Our Vision is to be “The world’s leading responsible hassle-free supplier of essential industrial components”

At the center of everything is our purpose, to responsibly provide the products and services our customers need to succeed. Put simply, our purpose is why we exist as a company. Lots of companies claim to be changing the world; we don’t. But we do make a powerful difference to our customers. We make it work. Every one of us. Every day.

By living our purpose, staying true to values and delivering our goals we believe we are Building for the Future. Building a better, brighter future for us all.

An Outbound Sales Executive is required to act upon existing leads by making outbound calls each day, identifying warm leads for the Business Development teams to convert.

This is a dynamic working environment, where full training is provided, and career progression is fully planned and supported. For the right individual, there will be exciting opportunities for promotion.

**Job Requirements**
- Potentialise, prioritise and proactively maximise all sales opportunities from outbound calls
- Work to achieve pre-agreed sales and growth targets
- Operate effectively within current policies and procedures relating to pricing, order entry, lead times and in line with the telephone call monitoring programme.
- Maintain accurate customer records and sales development activities.
- Give remarkable service at all times, managing customer expectations by liaising with other departments/service providers to deliver on promises
- Participate in team briefings and communicate with team leader and other team members to address issues and develop a wider range of skills
- Participate enthusiastically in specific projects and team activities as required such as Product of the month and monthly sales promotions
- Attend training sessions and participate in both our development programme and on-line training portal to develop knowledge, sales techniques and skills

**You should have the following skills, experience and/or qualifications**:

- Experience of working within an outbound Sales or Service environment is essential
- Effective communicator both verbally and in writing
- Creative problem-solving ability
- Commercially aware
- Highly self-motivated and reliable - willingness to “go the extra mile”
- Capable of working accurately under pressure, prioritizing workload
- Enthusiastic attitude, professional manner and quick learner
- Good attention to detail and accurate keyboard skills
- Team player, willing to adapt to new challenges and changes

**An attractive salary is on offer along with bonus, pension and further benefits.**

At Essentra we are ideally looking for individuals who enjoy working as part of a close team, are passionate about what they do and who strive to make a difference. We are always looking to better ourselves and are keen to recruit individuals who like to innovate and improve processes.

Essentra Components is an established business with a focus on continuous improvement, sustainability and plans for further industry expansion, as such it is an exciting time to be joining the business.

As part of our recruitment process you will be required to provide evidence of your right to work in the UK. Documentary evidence will be requested at interview.


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