Warehouse Assistant/van Driver

4 weeks ago


Winsford, United Kingdom St Luke's Hospice Cheshire Full time

**JOB TITLE**:Warehouse Assistant / Van Driver

**REPORTS TO**:Warehouse Manager

**KEY WORKING RELATIONSHIPS**:Warehouse staff, volunteers, hospice wide staff, customers & supporters

**PURPOSE**:
To work within our busy retail warehouse you will be required to lift and move stock including furniture, load and unload vans. The delivery and collection of donations from supporter’s homes is a critical part of our business and you will be involved in these activities as well as driving our fleet of vans to help and support the retail operations across all shops within our geographical area. In addition you may be required to help on the sales floor / customer service.

**Key Tasks and Responsibilities**
- To assist in the delivery and collection of donated stock from customers and supporters homes and businesses.
- To load and unload stock from and to the retail shops and warehouse operations.
- To drive hospice vehicles in a safe and competent manner.
- To work within the warehouse along with other staff and volunteers carrying out a range of duties as requested by the warehouse operations manager or assistant manager.
- To help and support our House Clearance activities.
- To deal with all supporters, general public, volunteers and staff in a polite and professional way.
- To ensure that the Gift Aid procedure is followed and completed accordingly when dealing with supporters and donations.
- To help and support other areas of the hospice and fundraising activities.
- To comply with all Health & Safety legislation.
- To follow and adhere to all St Luke’s Cheshire Hospice‘s policies and procedures.
- To attend regular meetings with your line manager.

**Health & Safety & Security**
- Under health and safety legislation, each individual has a legal responsibility for their own welfare and for the health and safety of others and to co-operate in maintaining their place of work in a tidy and safe condition, thereby minimising risk. The Hospice has a Health & Safety Policy which applies to all staff.
- Similarly, it is each person’s responsibility to ensure a secure environment and bring any breaches of security to the attention of their manager.

**Equal Opportunities**
- St Luke’s Cheshire Hospice has given its full commitment to the adoption and promotion of the key principles of equal opportunities contained within current legislation and St Luke’s Cheshire Hospice Equality & Diversity Policy.

**Confidentiality**
- In the course of your duties, you will have access to confidential material about members of staff, volunteers, other hospice business and patients. The Hospice has Data Protection Policy which applies to all staff.
- St Luke’s Cheshire Hospice is committed to safeguarding adults and children and expects all staff to share in this commitment. Staff have a responsibility to ensure that they are aware of specific duties relating to their role and should familiarise themselves with the Hospices Safeguarding Policies. Safeguarding training is mandatory for all staff.**Person specification**

**Role Dimension**

**Essential**

**Desirable**

**Evidence**

**Qualifications**
- Good standard of education

Application form

**Experience**
- Working with customers and general public
- Delivery and collections of goods
- Experience of driving light goods vehicles (under 7.5T)
- Working within a warehouse and sales environment

Application Form

Interview process

**Skills and Abilities**
- Ability to lift and handle heavy items of stock.
- Ability to work under pressure
- To be able to communicate effectively with colleagues and customers.

Ability to prioritise tasks and meet deadlines
- To demonstrate correct manual handling processes

Application form

Interview process

**Knowledge**
- An understanding of good customer service
- Awareness of Health and Safety

**Personal Attributes**
- Ability to work within a team
- Motivated and committed to do their best.
- Good time management
- Proactive and uses own initiative

Application form

Interview process

**Other Requirements**
- Full clean driving licence
- Be over the age of 25 (this is a condition of our vehicle insurance)

Application form & Evidence

**Job Type**: Zero hours contract

**Salary**: £10.68 per hour

Ability to commute/relocate:

- Winsford: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Warehouse experience: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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